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Performance Scorecards and Metrics

Performance Based Regulation (PBR) Scorecards and Metrics

In 2021, the Hawaii Public Utilities Commission (PUC) approved the following portfolio of PBR scorecards and reported metrics to be available for the PUC, our partners, and our customers.

Learn about PBR

  • Reported metrics: serve as a standard unit of measurement used to assess the Company’s performance.
  • Scorecards: track progress of a reported metric against a specific benchmark or target.

List of Additional Reports


Key Performance Metrics

Since 2015, Hawaiian Electric has provided the following key performance metrics for the PUC, our partners, and our customers.