Get Up and Running
Submit an application for electric service with the Electrical Service Request Form
Manuals & Engineering Specifications
Ensure standards and safety requirements are met and your project is a success. View manuals
Experiencing Electrical Problems?
Call our Trouble Line toll free at one of the following and request a voltage check.
- Oahu: 1-855-304-1212
- Maui: 808-871-7777
- Molokai and Lanai: 877-871-8461
- Hawaii Island: 808-969-6666
Builders, Developers & Contractors
Looking to upgrade, modify, or install a new electrical service?
- New or increased electrical service to a facility
- Temporary electrical service to a facility
- Upgrade of existing electrical service to a facility
- Removal or relocation of existing electrical service to a facility
- Consolidation, relocation or modification of existing meter arrangement at an existing facility
Before filling out and submitting the forms below, please take the time to review our current manuals and engineering specifications. By completing the forms properly and including all necessary information, you will help clarify project requirements and reduce processing time for our team.
Our offices are currently closed. Learn more »
Apply for Service on Oahu
Commercial and residential builders, developers, and contractors on Oahu can use our Electrical Service Request Form* to have electric service turned on for projects. The installation process will follow the milestones and approximate timelines detailed in the Commercial and Large Customer brochure (PDF) once a service request has been initiated.
Residential requests up to 200 amps can either be called in at 543-7070 or submitted using the Electrical Service Request Form.* Please refer to the Residential Customer brochure (PDF) for the installation process or view our frequently asked questions for new installations for more information.
Electrical Service Request Form*
Stay informed with the latest updates from our quarterly email newsletter, E Hoomaikai. Email us at ci@hawaiianelectric.com if you wish to sign up for this newsletter. If you missed our past newsletters, check out our Newsletter Updates page for the most recent updates.
*All information provided by Customer will be relied upon by Hawaiian Electric to provide the services being requested. Hawaiian Electric does not assume any obligation or responsibility to Customer to ensure accuracy or correctness of such information. To the extent permissible by law, Customer agrees to bear all risk and costs incurred by Hawaiian Electric should the information provided by Customer is deemed to be incorrect or inaccurate.
Apply for Service in Maui County
For Maui County customers, please contact our Electrical Services group at (808) 871-2390.
Apply for Service on Hawaii Island
On Hawaii Island, we work with many companies to provide the highest quality electrical service to our customers. Business and Residential customers can fill out our service request form to have electrical service turned on for projects.
