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In response to COVID-19, disconnections are suspended through May 31, 2021 and payment arrangement options are available. Read our latest COVID-19 updates.

Our Vision & Commitment

Environmental Responsibility

We Have a Responsibility to Protect Our Island Environment

Hawaiian Electric believes it's important to serve as stewards for our islands and for our customers to be informed about environmental issues.

Energy Conservation and Environmental Education

Hawaiian Electric has long recognized the importance of energy conservation and efficiency, and environmental sustainability. Throughout the year, the companies provide free energy information and online tools to the public, host or support community events, and participate in service projects that preserve and protect Hawaii's unique habitats.

Free Educational Materials Available

Environmental Education Booklets

To help customers manage electricity use, Hawaiian Electric offers informational material at various community venues and online.

The latest edition of Energy Tips & Choices features dozens of money-saving tips to use electricity more efficiently and safely. The 101 Ways to Save guide provides practical ways to conserve energy and care for the planet, while the Power to Save Energy Conservation Guide for Your Home offers helpful ideas to trim electricity use and manage utility bills. Best of all, the 101 and Power to Save guides are also available in Ilocano and Cantonese for our Filipino and Chinese audiences.

Taking the Message to Our Communities

Clean Energy Fair

To kick off Energy Action Month in the fall, Hawaiian Electric hosts signature events for the community to learn from experts on energy topics and the environment while enjoying local entertainment and activities. Due to the pandemic, these events have been paused and may resume when it is safe to do so.

In November, the popular Arbor Day Tree Giveaway is held at several Hawaii Island and Maui sites to highlight the role of trees in protecting the environment. Customers can choose one item from among a selection of fruit trees, native trees, shrubs or plants to take home. The tree giveaway also has been put on hold due to the pandemic.

People Power Projects

People Power Projects

Volunteers from Hawaiian Electric participate in a number of community workdays during the year to preserve and protect our land, ocean and cultural sites. From removal of invasive plants and trees to beach cleanups and native tree planting and restoring ancient heiau and agricultural sites, our volunteers contribute hundreds of hours and "people power" to ensure these precious resources can thrive for generations to enjoy. Due to the pandemic, Hawaiian Electric’s in-person community service events have been paused and will resume when it is safe to do so.

Monitoring our Progress

A commitment to sustainable operations and development is the foundation for Hawaiian Electric's Corporate Sustainability Report, which highlights company programs, activities and initiatives that reduce the contributions to global warming from electricity production. The report also serves a purpose for the public to monitor the utilities' progress. Only a limited amount is printed on 100 percent post-consumer waste material certified by the Forest Stewardship Council.