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  • View and pay your bill
  • Start/stop/move service
  • Update your account

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Billing & Payment Banner
Billing & Payment Banner

Online Customer Service Center

  • View and pay your bill
  • Start/stop/move service
  • Update your account

Log On

Register for Online Access

Billing & Payment

At Hawaiian Electric we are here to help you with your energy needs. We help our customers use electricity safely and efficiently to get the most value for their money. We provide energy solutions to our residential customers and partner with our customers and the community to support our Hawaii ohana (family). From demonstrating how to read your bill to offering energy-saving tips, Hawaiian Electric strives to meet your needs with exceptional customer service while helping you reduce electricity costs.


Compare Payment Methods

PAYMENT METHOD

HOW TO PAY

KEY FEATURES

FEE

Automatic Bill Payment

Pay your electric bill automatically each month.

Sign up through the Online Customer Service Center

  • Recurring automatic payment

Free

One-Time Payment Service

Pay your bill online and eliminate paper bills by receiving it electronically.

To make a one-time payment, please log in to our Online Customer Service Center

  • View/pay your bill online

  • Sign up for paperless billing

  • Immediate payment

Free

Pay Using a Credit Card, Debit Card or eCheck

Use Speedpay to pay online

  • Immediate payment

  • No sign-up is needed

  • Convenience fee will apply

  • $1.99 (minimum $5 and maximum $1,000) for residential customers

  • $30 (minimum $5 and maximum $5,000) for commercial customers

Pay by Phone

Use Speedpay to pay by phone (1-888-826-5006)

  • Immediate payment

  • Convenience fee will apply

  • $1.99 (minimum $5 and maximum $1,000) for residential customers

  • $30 (minimum $5 and maximum $5,000) for commercial customers

Pay by Mail

Mail a check or money order to:

Oahu:
Hawaiian Electric
P.O. Box 30260
Honolulu, HI 96820-0260

Maui County:
Hawaiian Electric
P.O. Box 310040
Honolulu, HI 96820-1040

Hawaii Island:
Hawaiian Electric
P.O. Box 29570
Honolulu, HI 96820-1970

  • Mail payment directly to Hawaiian Electric

Postage

Pay in Person

Make a payment in person at Western Union location:

  • Immediate payment

Free

For more details, please visit our How to Pay Your Bill page.


Download Our Free Mobile App!

Our free Hawaiian Electric Mobile App makes it easier for you to view your bill, update payment settings, start/stop/move service, and make a payment.

Get App for Android
Get App for Apple
Be aware of suspicious phone calls. Don't be a victim of fraud. View our fraud prevention tips.

Report Power Outages

Our outage hotlines are available 24 hours a day, 7 days a week. Report a Power Outage.

Paperless Billing

Help the environment with just a few simple steps when you sign up for paperless billing.

How to Read Your Electric Bill

Understanding your electric bill can help you to manage your energy costs. Learn more about your electric bill.