Billing & Payment

At Hawaiian Electric we are here to help you with your energy needs. We help our customers use electricity safely and efficiently to get the most value for their money. We provide energy solutions to our residential customers and partner with our customers and the community to support our Hawaii ohana (family). From demonstrating how to read your bill to offering energy-saving tips, Hawaiian Electric strives to meet your needs with exceptional customer service while helping you reduce electricity costs.

Download Our Free Mobile App!

Our free Hawaiian Electric Mobile App makes it easier for you to view your bill, update payment settings, start/stop/move service, and make a payment. Learn more >

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Online Customer Service Center

  • View and pay your bill
  • Stop or move your service
  • Update your account

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Report Power Outages

Our outage hotlines are available 24 hours a day, 7 days a week. Report an outage >

Paperless Billing

Help the environment and sign up for paperless billing with these simple steps. Learn more >