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Online Customer Service Center

  • View and pay your bill
  • Stop or move your service
  • Update your account

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Billing & Payment Banner
Billing & Payment Banner

Online Customer Service Center

  • View and pay your bill
  • Stop or move your service
  • Update your account

Log On

Need to Register for an Account?
Sign Up Today

Billing & Payment

At Hawaiian Electric we are here to help you with your energy needs. We help our customers use electricity safely and efficiently to get the most value for their money. We provide energy solutions to our residential customers and partner with our customers and the community to support our Hawaii ohana (family). From demonstrating how to read your bill to offering energy-saving tips, Hawaiian Electric strives to meet your needs with exceptional customer service while helping you reduce electricity costs.


Download Our Free Mobile App!

Our free Hawaiian Electric Mobile App makes it easier for you to view your bill, update payment settings, start/stop/move service, and make a payment.

Get App for Android
Get App for Apple
Be aware of suspicious phone calls. Don't be a victim of fraud. View our fraud prevention tips.

Report Power Outages

Our outage hotlines are available 24 hours a day, 7 days a week. Report a Power Outage.

Paperless Billing

Help the environment with just a few simple steps when you sign up for paperless billing.

How to Read Your Electric Bill

Understanding your electric bill can help you to manage your energy costs. Learn more about your electric bill.