In response to COVID-19, - Oahu Directory
- Maui County Directory
- Hawaii Island Directory
- Call Centers & Payment Locations
- 2020 Holiday Schedule
- Contact Us Form
- Online Customer Service Center
- Frequently Asked Questions
Online Customer Service Center
If you have specific questions regarding your account, please log in and use our secure messaging service for quick and easy service.
Need an Online Account?
Use your 12-digit electric account number to register for an Online Customer Service Center account for quicker service.
Contact Us
For general comments and inquiries, please use our online contact us form.
FAQ
Get answers to our most frequently asked questions.
Customer Service Call Centers
| Island Region | Phone Number | Hours of Operation | Days of Operation |
|---|---|---|---|
| Oahu | 808-548-7311 | 7:30am - 6:00pm | Monday - Friday |
| Maui | 808-871-9777 | 7:30am - 6:00pm | Monday - Friday |
| Molokai and Lanai | 1-877-871-8461 | 7:30am - 6:00pm | Monday - Friday |
| Hilo | 808-969-6999 | 7:30am - 6:00pm | Monday - Friday |
| Kona | 808-329-3584 | 7:30am - 6:00pm | Monday - Friday |
| Waimea | 808-885-4605 | 7:30am - 6:00pm | Monday - Friday |
