- Manage My Account
- Oahu Directory
- Maui County Directory
- Hawaii Island Directory
- Call Centers & Payment Locations
- 2025 Holiday Schedule
- Frequently Asked Questions
Customer Service Call Centers
| Island Region | Phone Number | Availability |
|---|---|---|
| Oahu | (808) 548-7311 | 7:30 a.m. - 4:00 p.m. Monday - Friday |
| Maui | (808) 871-9777 | 7:30 a.m. - 4:00 p.m. Monday - Friday |
| Molokai and Lanai | (808) 871-8461 | 7:30 a.m. - 4:00 p.m. Monday - Friday |
| Hilo | (808) 969-6999 | 7:30 a.m. - 4:00 p.m. Monday - Friday |
| Kona | (808) 329-3584 | 7:30 a.m. - 4:00 p.m. Monday - Friday |
| Waimea | (808) 885-4605 | 7:30 a.m. - 4:00 p.m. Monday - Friday |
Manage My Account
If you have specific questions regarding your account, please log in and use our secure messaging service for quick and easy service.
Need an Online Account?
Use your 12-digit electric account number to register for an Online Customer Service Center account for quicker service.
General Inquiries
For general comments and inquiries, please use our online general inquiries form.
To send us a letter, please mail to P.O. Box 2750, Honolulu, HI 96840 with Attention: Customer Service.
FAQ
Get answers to our most frequently asked questions.
