Due to maintenance, our Online Customer Service Center will be unavailable from Saturday, Dec. 15 at 6 a.m. through 1 p.m. on Sunday, Dec. 16. Mahalo.
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Online Customer Service Center
If you have specific questions regarding your account, please log in and use our secure messaging service for quick and easy service.
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Contact Us
For general comments and inquiries, please use our online contact us form.
FAQ
Get answers to our most frequently asked questions. Learn more >
Customer Service Call Centers
| Hawaiian Electric | Oahu | (808) 548-7311 | 7:30am - 6:00pm | Monday - Friday |
| Maui Electric | Maui | (808) 871-9777 | 8:00am - 5:00pm | Monday - Friday |
| Molokai and Lanai | 1-877-871-8461 | 8:00am - 5:00pm | Monday - Friday | |
| Hawaii Electric Light | Hilo | (808) 969-6999 | 7:30am - 4:30pm | Monday - Friday |
| Kona | (808) 329-3584 | 7:30am - 4:30pm | Monday - Friday | |
| Waimea | (808) 885-4605 | 7:30am - 4:30pm | Monday - Friday |
