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- Contact Us Form
- Oahu Directory
- Maui County Directory
- Hawaii Island Directory
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- 2023 Holiday Schedule
- Frequently Asked Questions
Customer Service Call Centers
| Island Region | Phone Number | Availability |
|---|---|---|
| Oahu | (808) 548-7311 | 7:30am - 6:00pm Monday - Friday 7:30am - 4:00pm Saturday |
| Maui | (808) 871-9777 | 7:30am - 6:00pm Monday - Friday 7:30am - 4:00pm Saturday |
| Molokai and Lanai | 1-877-871-8461 | 7:30am - 6:00pm Monday - Friday 7:30am - 4:00pm Saturday |
| Hilo | (808) 969-6999 | 7:30am - 6:00pm Monday - Friday 7:30am - 4:00pm Saturday |
| Kona | (808) 329-3584 | 7:30am - 6:00pm Monday - Friday 7:30am - 4:00pm Saturday |
| Waimea | (808) 885-4605 | 7:30am - 6:00pm Monday - Friday 7:30am - 4:00pm Saturday |
Manage My Account
If you have specific questions regarding your account, please log in and use our secure messaging service for quick and easy service.
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Use your 12-digit electric account number to register for an Online Customer Service Center account for quicker service.
Contact Us
For general comments and inquiries, please use our online contact us form.
To send us a letter, please mail to P.O. Box 2750, Honolulu, HI 96840 with Attention: Customer Service.
FAQ
Get answers to our most frequently asked questions.
