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Report an Outage
Report an Outage

Emergency Preparedness

Keep your family safe during emergencies and get an emergency preparedness handbook

  • Power Outages
    • Oahu Outage Map
    • Report Oahu Outage
    • Maui County Outage Map
    • Report Maui County Outage
    • Hawaii Island Outage Map
    • Report Hawaii Island Outage
    • Maui County Streetlight Form
    • File a Damage Claim
  • Storm Center
    • Emergency Preparedness Handbook
    • Emergency Quick Tips & Checklist
    • Storm Restoration Process
  • Wildfire Safety
    • Public Safety Power Shutoff
  • Electrical Safety
    • Downed Power Line Safety
    • Generator Safety
  • Indoor Safety
  • Outdoor Safety
    • Fruit-Picking Safety
    • Metallic Balloon Safety
    • Pipeline and Digging Safety
    • Rooftop Solar Safety
    • Tree Trimming Safety
    • Fireworks Safety

Outdoor Safety

To protect yourself and your family, learn the basic rules of electrical safety and what to do in the following situations.

fruit

Fruit Picking Safety

balloons in powerline

Metallic Balloon Safety

shovel and dirt

Pipeline and Digging Safety

solar panels on roof

Rooftop Solar Safety

trees

Tree Trimming Safety

fireworks

Fireworks Safety

Billing & Payment

  • How to Pay Your Bill
  • Understanding Your Bill
  • Fraud Prevention
  • Customer Newsletters
  • Rates & Regulations
  • Payment Assistance

Electrical Services

  • Start, Stop or Move Service
  • Upgrade, Modify, or Install Service
  • Power Quality

Safety & Outages

  • Power Outages
  • Storm Center
  • Wildfire Safety
  • Electrical Safety
  • Indoor Safety
  • Outdoor Safety

Products & Services

  • Electric Vehicles
  • Save Energy & Money
  • Business Account Services
  • Smart Renewable Energy Programs
  • Customer Incentive Programs

Community & Education

  • Employees In Our Community
  • Community Events
  • Retired Vehicle Sale
  • Teachers Resource Center

Clean Energy Hawaii

  • Sustainability Report & Maps
  • Our Clean Energy Portfolio
  • Community Meetings
  • Selling Power to the Utility
  • Grid Modernization Technologies
  • Integrated Grid Planning
  • Integration Tools and Resources

About Us

  • Our Vision & Commitment
  • The People of Hawaiian Electric
  • Our History
  • Performance Scorecards and Metrics
  • Our Leadership Team
  • Newsroom
  • Awards & Recognition
  • Power Facts
  • Innovation
  • Affiliate Transactions
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  • Recipes
  • Contact Us
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Copyright © 2025 Hawaiian Electric Company, Inc.

  • Billing & Payment
    • How to Pay Your Bill
      • One-Time Payment Service
      • Paperless Billing
    • Understanding Your Bill
      • Understanding Elements of Your Bill
      • Common Causes of High Bills
      • How to Read Your Meter
    • Fraud Prevention
      • Fraudulent Activity Report Form
    • Customer Newsletters
    • Rates & Regulations
      • Effective Rate Summary
      • Average Price of Electricity
      • Avoided Energy Costs
      • Energy Cost Filings
      • Decoupling
    • Payment Assistance
      • Payment Arrangement Options
      • Low Income Programs
      • Ohana Energy Gift Program
      • Special Medical Needs
      • Life Support
  • Electrical Services
    • Start, Stop or Move Service
      • Continuous Service for Property Owners & Managers
    • Upgrade, Modify, or Install Service
      • Electrical Service Request Form
      • Manuals & Engineering Specifications
    • Power Quality
  • Safety & Outages
    • Power Outages
      • Oahu Outage Map
      • Report Oahu Outage
      • Maui County Outage Map
      • Report Maui County Outage
      • Hawaii Island Outage Map
      • Report Hawaii Island Outage
      • Maui County Streetlight Form
      • File a Damage Claim
    • Storm Center
      • Emergency Preparedness Handbook
      • Emergency Checklist
      • Storm Restoration Process
    • Wildfire Safety
      • Public Safety Power Shutoff
    • Electrical Safety
      • Downed Power Line Safety
      • Generator Safety
    • Indoor Safety
    • Outdoor Safety
      • Fruit-Picking Safety
      • Metallic Balloon Safety
      • Pipeline and Digging Safety
      • Rooftop Solar Safety
      • Tree Trimming Safety
      • Fireworks Safety
  • Products & Services
    • Electric Vehicles
      • The Electric Garage
      • Electric Vehicle Rates and Enrollment
      • Fast Charging
      • Charge Up eBus Pilot
      • Charge Up Commercial
    • Save Energy & Money
      • Shift and Save
      • Household Tips and Resources
      • Calculate Energy Consumption
      • Energy Savings Toolkit
      • Maui Solar Water Heating Financing
    • Business Account Services
      • Better Buildings Benchmarking
      • Protected Agriculture
    • Smart Renewable Energy Programs
      • Smart Renewable Energy Export
      • Smart Renewable Energy Non-Export
      • Shared Solar
      • Especially for Contractors
    • Customer Incentive Programs
      • Bring Your Own Device Plus
      • Power Partnership Programs
  • Community & Education
    • Employees In Our Community
    • Community Events
    • Retired Vehicle Sale
      • Maui County Vehicle Sale
      • Hawaii Island Vehicle Sale
    • Teachers Resource Center
      • Distance Learning
  • Clean Energy Hawaii
    • Sustainability Report & Maps
    • Our Clean Energy Portfolio
      • Renewable Project Status Board
    • Community Meetings
    • Selling Power to the Utility
      • Competitive Bidding for System Resources
      • Land RFI
    • Grid Modernization Technologies
      • Advanced Meters
      • Grid Modernization Strategy
      • Advanced Rate Design Strategy
    • Integrated Grid Planning
      • Stakeholder and Community Engagement
    • Integration Tools and Resources
  • About Us
    • Our Vision & Commitment
      • Climate Change Action
      • Our Declaration & Promise
      • Resilience
      • Investing in the Future
      • Doing Business With Us
      • Environmental Responsibility
      • Community Benefits Program
    • The People of Hawaiian Electric
    • Our History
      • From The Vault
    • Performance Scorecards and Metrics
    • Our Leadership Team
    • Newsroom
    • Awards & Recognition
    • Power Facts
      • Power Supply
      • Power Delivery
      • Undergrounding Utility Lines
      • Double Poles
    • Innovation
    • Affiliate Transactions
  • Careers
  • Recipes
  • Contact Us
  • Site Map