Payment Assistance

Low Income Programs

A variety of programs provide financial assistance for those who are in need. Learn more about the programs offered by Hawaiian Electric, non-profit partnerships, and what our employees are doing to provide assistance to Hawaii’s low income families.


How We Can Help You

  • LIHEAP (Low Income Home Energy Assistance Program)

    LIHEAP (Low Income Home Energy Assistance Program) is a federal program that provides qualifying low-income households with a one-time credit to offset household energy costs.

  • GEM$ On-Bill Money Saver Program

    The GEM$ On-Bill Money Saver Program helps eligible customers to save on their bills by providing easy built-in financing for clean energy improvements like solar water heating and rooftop solar.

  • Hawaii Energy

    Hawaii Energy

    Hawaiian Electric partners with Hawaii Energy to provide access to our customers who are enrolled in LIHEAP to save energy and money by participating in their Energy Smart 4 Homes direct installation Program – which can save you up to $160 every year. Your household is eligible to receive FREE energy-saving light bulbs, water-savings fixtures, and power strips that can reduce your energy costs. One of their trained professionals will install your free products.

    It’s easy to participate in our Energy Smart 4 Homes program: either sign up at HawaiiEnergy.com/ES4Hsignup OR call (808) 537-5577 to schedule an appointment. Act now, this offer is only available while funding lasts.


Non-Profit Partnerships

  • AUW 211

    AUW 2-1-1

    AUW 2-1-1 is a confidential, toll-free help hotline for anyone in Hawaii in need of help. With 2-1-1, you can easily find information and referrals on everything from crisis intervention and counseling to job training, educational programs and child care.  To learn more, visit: www.auw211.org

  • The Salvation Army – Hawaiian & Pacific Islands

    Salvation Army

    Their Basic Needs Program provides basic material assistance, short-term utility and rent, clothing, and food assistance, referral services, and budgeting/nutrition workshops. To learn more, visit hawaii.salvationarmy.org/hawaii/basicneeds