Report Power Outages
Our outage hotlines are available 24 hours a day, 7 days a week. Report an outage
Electrical Safety
The power of electricity should never be taken for granted; electricity can be dangerous. This information covers safety measures to follow before, during and after a disaster or power outage:
- Use flashlights or chemical light sticks instead of candles
- If an outage occurs while cooking, turn off stoves, ovens and other appliances and remove items from the burners
- Turn off/unplug any unnecessary electrical equipment, especially sensitive electronics and NEVER cook indoors with charcoal or other fossil fuels
- Never use a portable generator inside a home, basement, or garage
- Stay away from downed power lines (always assume they are energized and dangerous)
- If you see someone injured after touching a downed power line, call 9-1-1 for help
Downed Power Line Safety
When lines from a utility pole fall to the ground, touch a guardrail or land on a car, please remember: Stay away from downed power lines - at least 30 feet or more, Always assume downed power lines are energized and dangerous.
Generator Safety
Be cautious if you use a portable generator. Tropical storms can bring lightning and strong winds that can cause power outages. As a backup source of power, a small generator can come in handy, if used carefully.
First Responder Safety
For police, firefighters, and Emergency Medical Technicians (EMTs), responding to emergencies involving power lines and electrical equipment presents serious, often unseen dangers. Understanding the fundamentals of electrical safety and implementing appropriate safety measures is crucial for protecting both first responders and the public in these high-risk situations.
Indoor Safety
Keep your family safe by following these safety precautions to avoid injury or death. Do not touch a faulty appliance, plug, or bare wire. It can make you a part of the electric circuit and put you at risk for electrical shock.
Outdoor Safety
To protect yourself and your family, learn the basic rules of electrical safety and what to do in various outdoor situations.
