Customer Renewable Programs
- Electric Vehicles
- Save Energy & Money
- Business Account Services
- Smart Renewable Energy Programs
- Customer Incentive Programs
Customer Interconnection Tool (CIT) Training Guide
We have a new web-based tool for submitting interconnection applications! Our training guide will help you to become familiar with the new features of the CIT tool. CIT training guide
Especially for Contractors
Aloha! Welcome Renewable Energy Contractors to the Distributed Energy Resources Programs at Hawaiian Electric. This page contains the latest tools and information regarding our renewable energy programs so that you can provide your customers with the most accurate information and services.
Newsletters & Other Program Resources
Here you'll find regular and timely updates, reminders and notifications about our renewable energy programs.
Contractor Newsletters
- September 2024 Newsletter (PDF)
- February 2024 Newsletter (PDF)
- February 2023 Newsletter (PDF)
- September 2022 Newsletter (PDF)
- April 2022 Newsletter (PDF)
- January 2022 Newsletter (PDF)
Updates
- June 30, 2021 - PUC approves Emergency Demand Response Program
- June 18, 2021 - EDRP / SDP Implementation Plan submission to PUC
- Dec. 4, 2020 - DER Policies Status Update Filing
Stakeholder Meetings
- March 22, 2024 - Video of presentation for Smart DER and BYOD application process on CIT and Q&A session
- March 9, 2018 - Video of presentation | Video of Q&A session
Information Resources
Program Overview
Program | Status |
---|---|
Smart Renewable Energy Export |
Open for enrollment. Apply online with our Customer Interconnection Tool. |
Smart Renewable Energy Non-Export |
Open for enrollment. Apply online with our Customer Interconnection Tool. |
Bring Your Own Device |
Open for enrollment. View our How To Make An Amendment Guide (PDF) and apply online with our Customer Interconnection Tool. |
Shift and Save | Open for enrollment |
Customer Grid-Supply Plus (CGS Plus) | Program closed to new applications on March 29, 2024 |
Smart Export | Program closed to new applications on March 29, 2024 |
Customer Self Supply (CSS) | Program closed to new applications on March 29, 2024 |
Customer Grid Supply (CGS) | Program reached 25MW cap on May 2016 |
Net Energy Metering (NEM) | Program closed to new applications on October 2015 |
Net Energy Metering Plus (NEM Plus) |
Open for enrollment. Apply online with our Customer Interconnection Tool. |
Battery Bonus |
Program closed to new applications on Oahu on Dec. 31, 2023 and on Maui on June 30, 2024. |
How to submit an application for Smart Renewable Energy (SRE)
Important Reminders regarding Interim Program and Maui Battery Bonus Applications
Hawaiian Electric would like to remind customers and contractors that June 30, 2024 is the deadline to submit or resubmit corrections for interim program applications that still need to pass completeness review. This applies to applications submitted before March 31, 2024 for programs including Customer Grid Supply Plus, Customer Grid Supply, Customer Self Supply, Standard Interconnection Agreement and Smart Export. If corrections are not accepted by this date, you will need to submit a brand new application for the Smart Renewable Program.
In addition, Hawaiian Electric is reminding customers and contractors that June 30, 2024 is the last day to sign up for the Battery Bonus incentive program on Maui. If an application submitted by June 30, 2024 is deemed incomplete during the review process, customers will have until August 31, 2024 to correct any outstanding issues with the application. In its place, Hawaiian Electric is offering a new incentive program called Bring Your Own Device (BYOD). For more information, please visit: hawaiianelectric.com/smartprograms.
Smart Renewable Energy workshops
We hosted 3 in-person and virtual workshops to explain our new Smart Renewable Energy programs launching on April 1, 2024. The workshops covered Smart DER, Bring Your Own Device (BYOD), what the new programs mean for customers, and relevant Customer Interconnection Tool (CIT) updates.
Contractor Information Session #1: New Programs Overview
View a recording of the session | Presentation slides (PDF)
Contractor Information Session #2: CIT Updates
View a recording of the session | Presentation slides (PDF)
Contractor Information Session #3: Transition to Smart Renewable Programs
View a recording of the session | Presentation slides (PDF)
Contractor Information Session #4: Understanding Your Smart Renewable Energy Bill
View a recording of the session | Presentation slides (PDF)
Battery Bonus for Solar Contractors
Hawaiian Electric is paying a cash incentive for residential and commercial customers on Maui to add energy storage to an existing or new rooftop solar system. This one-time payment will help move Hawaii toward our 100% clean energy goal by 2045.
Securing a building permit from the City & County Department of Planning and Permitting or proof of permit application is required as part of the application and will determine the final incentive amount.
Battery Bonus projects must be operationalized by Dec. 31, 2024, meaning that the first day of the seven (7) days of operational data that must be submitted for system verification has to be no later than Dec. 31, 2024 for acceptance into the program. Should a customer no longer wish to pursue Battery Bonus, please notify us of the intent to withdraw the application at connect@hawaiianelectric.com.
Approved Advanced Inverter List
We are currently working with inverter manufacturers to develop advanced inverter interconnection requirements. Click the button below to view our weekly updated list of qualified advanced inverter equipment for our Distributed Energy Resource programs.
February 14, 2020 update
Hawaiian Electric and Enphase Energy, Inc are working on an upgrade agreement regarding the replacement of legacy inverters through Enphase's Legacy Product Upgrade Program.
Subject to the terms and conditions of this agreement, Enphase's IQ7PD inverter model will be allowed for use in one-for-one warranty replacements of legacy M-series and S-series inverters. These replacements will need to be reviewed by Hawaiian Electric by way of submission of a DER Amendment form (PDF). The technical requirements will need to be agreed to when the upgrade agreement is finalized.
In the interim, customers with executed interconnection agreements who have already purchased and/or installed Enphase IQ7PD inverters from Enphase will be given conditional approval to interconnect upon the submission of a properly completed DER Amendment form reflecting the use of Enphase's IQ7PD inverters, which will (1) need to activate advanced inverter functions under Hawaiian Electric's Source Requirement Document V1.1 standard, except for the Volt/Var function, and (2) be validated through the normal interconnection review processes. Please work with these customers to submit DER Amendment forms documenting the applicable equipment changes. If you have questions, please email us at connect@hawaiianelectric.com.
Update Your Contact Information
If your contracting company's contact information has changed, please email us with the following so that we have your current contact information on file: Company Name, Point of Contact Name, Phone Number, Email Address, Mailing Address.
Oahu: connect@hawaiianelectric.com
Maui: connectmauicounty@hawaiianelectric.com
Big Island: connecthawaiiisland@hawaiianelectric.com
Recommended Certification / Training for Solar Installers
The Solar Energy industry has numerous avenues to achieve professional certification.
The most recognized for of industry certification is the North American Board of Certified Energy Practitioners (NABCEP). Please go to their website to find out how to apply at www.nabcep.org.
Some inverter manufacturers have their own training program for installation, and oftentimes these programs are offered for free. The HSEA works directly with these manufacturers so most of these programs will be posted on the HSEA website. To find out more about any solar relevant training programs, visit www.hsea.org. The training time for participation in these classes counts towards the credit hours required for the NABCEP exam.
Other training programs can be found through:
- Solar Training Institute Hawaii (STI). Visit their website at www.stisolarenergy.com
- Boots on the roof. Visit their website at www.bootsontheroof.com