Customer Incentive Programs

Bring Your Own Device

Receive cash incentives for adding new energy storage to a rooftop solar system

The Bring Your Own Device (BYOD) program allows customers to receive incentives for installing a new battery and dispatching during specified time periods. This program is designed to help move Hawaii toward its goal of 100% clean energy by 2045 and add more renewable resources to the grid as Hawaiian Electric retires generators fired by fossil fuels.

Quick Facts

Power Batteries
  • BYOD is available for customers who want to add a new battery to their system. This program is not for batteries that are already part of your system.
  • Battery Bonus customers have the option to transition to the BYOD program.
  • BYOD is available for Smart Renewable Energy Export and Smart Renewable Energy Non-Export. Pairing these programs allows you to get incentives and add bill credits by installing energy storage alongside providing a grid service.
    • BYOD is also available for previous DER programs such as Net Energy Metering, Net Energy Metering Plus, Customer Grid-Supply, Customer Grid-Supply Plus and Smart Export.
  • BYOD customers will export using the Smart Renewable Energy Export rate or the rate of their underlying program, whichever is higher.

Apply for this program online using our Customer Interconnection Tool.

Rates and Plan Details


  • Upfront incentive: $100 per kW committed that caps at $500. There is an LMI Adder that provides an additional upfront incentive of $100 per kW committed that also caps at $500. This incentive is proportional to the kW committed and is provided once.
  • Monthly capacity performance incentive: $5 per kW committed. This incentive is proportional to the kW committed and is provided every month.
  • Monthly cash incentive: Provided every month for the energy drawn from the battery. The rate is equal to the Smart Renewable Energy Export's evening peak export rate or the rate of the underlying program, whichever is higher.

Battery Export Details

  • During a high demand event this battery will dispatch energy to the grid.
  • The battery will dispatch energy during a customer selected 2-hour window, 365 times per year.


  • A customer must participate in their agreement for 3 years. If a customer ends their contract early, they will not be able to keep their entire upfront incentive.
  • The BYOD program agreement lasts for 10 years.
  • Currently only Battery Energy Storage Systems that are paired with renewable energy generation are eligible for this program.


Shift and Save

Shift and Save rates enable you to save money if you shift your energy use away from the high-demand evening and overnight hours that are at a higher kWh rate. The more you shift your energy usage away from those hours, the more money you could save. All participants in the Bring Your Own Device program will be enrolled on a Shift and Save rate unless the participant opts out of Shift and Save prior to commencing service on BYOD. Participants on Shift and Save also have the option to decline participation in the future. Service under BYOD + Shift and Save is available only to Schedule R, G, and J rates, and to TOU variants of these rates, on April 1, 2024. In addition, service under BYOD + non-Shift and Save rates will also be available on April 1, 2024. Click here for more information on Shift and Save.

Advanced Meters

Advanced meters are modern electric meters that enable two-way data sharing between your home or business and Hawaiian Electric through a secure wireless communications network. Advanced meters look just like the analog electric meters but with a digital display. Advanced meters are an important component of our grid modernization efforts. All participants in the Bring Your Own Device program must be using advanced meters. Click here for more information on advanced meters.

Apply Online and Download Forms

You may access the Customer Interconnection Tool to apply online. Please see our How To Guide (PDF), How To Make An Amendment Guide (PDF), Training Video, and Frequently Asked Questions for more information.

How to submit an application for BYOD with Smart Renewable Energy (SRE)


If you have an existing Solar Agreement with Hawaiian Electric, and wish to add, remove, or replace equipment, please submit an amendment through the Customer Interconnection Tool. Amendments are subject to review.

Any new equipment must meet current technical standards, and any new capacity may be limited by the available capacity of your program.

Change of Ownership

Planning to sell or purchase a property with a rooftop solar system already installed, or one with a pending agreement in place? Click here for more information.