Questions?

We have answers to some questions about our renewable energy programs. View our FAQs

Smart Renewable Energy Programs

We are now offering new renewable energy programs that are designed to be simpler and more equitable in the long term. These Smart Renewable Energy programs (also know as Smart DER) are available to new and existing customers. All participants in the Smart Renewable Energy programs must have an advanced meter and be enrolled in a Shift and Save rate. NEM and NEM+ customers are not required to transition to the new Smart Renewable Energy programs.

Smart Renewable Energy Video
Bring Your Own Device Video

New customers will need to apply for programs using the Customer Interconnection Tool. Existing customers who want to transition to the new programs must complete the transition form below.


Which program is right for me?

Answer the questions below to learn about which programs could apply best to you.

Are you currently enrolled in a renewable energy program?

Which renewable energy programs are you enrolled in?

Customer Grid-Supply

(CGS)

Customer Grid-Supply Plus

(CGS Plus)

Smart Export

Standard Interconnection Agreement

(SIA)

Customer Self-Supply

(CSS)

Net Energy Metering &
Net Energy Metering Plus

(NEM) & (NEM Plus)

Battery Bonus

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Are you interested in adding solar or other renewable energy to your property?

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Do you want to export energy to the Hawaiian Electric grid in exchange for bill credit?

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Do you want to add a battery to your property for bill credit?

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Are you a residential customer?

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Are you on Schedule G, Schedule J or on any TOU variant of those rates?

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Renewable energy programs will be available for you soon!

Service for Smart Renewable Energy will be expanded to cover more rates on July 1, 2024.

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Do you want to add a battery to your property for bill credit?

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Are you a residential customer?

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Are you on Schedule G, Schedule J or on any TOU variant of those rates?

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Previous Programs

Customers in most existing programs will be able to transition to the new renewable energy programs.

How will current customers be affected by this transition?

We still offer support for various programs that are closed to new customers. Learn more at our Previous Renewable Programs page.


Not able to install solar?

Shared Solar

Not everyone is able to install solar panels but there is still a way to benefit from solar power without installing panels. Shared Solar is a program that allows customers to use solar power from a participating solar facility, also known as a subscriber organization. This works by allowing customers to purchase one time subscriptions to leverage the output of a solar facility against their consumption. Available facilities can be found on the Community-Based Renewable Energy Project Site


Apply Online and Download Forms

You may access the Customer Interconnection Tool to apply online. Please see our How To Guide (PDF), How To Make An Amendment Guide (PDF), Training Video, and Frequently Asked Questions for more information.

The Customer Interconnection Tool will not be available from 3 p.m. HST on Saturday, May 18, 2024 to 12 p.m. HST on Sunday, May 19, 2024 due to a system upgrade. Mahalo for your understanding.

Amendments

If you have an existing Solar Agreement with Hawaiian Electric, and wish to add, remove, or replace equipment, please submit an amendment through the Customer Interconnection Tool. Amendments are subject to review.

Any new equipment must meet current technical standards, and any new capacity may be limited by the available capacity of your program.

Change of Ownership

Planning to sell or purchase a property with a rooftop solar system already installed, or one with a pending agreement in place? Click here for more information.