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Read this important message to customers. The moratorium has ended and payment arrangement options are available. Read our latest COVID-19 updates.

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If your account is past due, you may be automatically enrolled in a 12-month plan to avoid disconnection.
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Payment Arrangement
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Start New Electric Service Start New Electric Service
View Current Rates View Current Rates

About Your Bill

If your account is past due, you may be automatically enrolled in a 12-month plan to avoid disconnection.

Online Customer Service Center

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View/Report Power Outages Lights out? Let us know, or check the map for updates!
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Handbook for emergency preparedness Be Prepared for a Storm

COVID-19 Response

Get updates on what we are doing to respond to the COVID-19 situation

Oahu Outage Map
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Cooking at home more? Browse our most recent recipes from the Electric Kitchen!

MANAOLA Hawaii and AUW

Support Aloha United Way with our collaboration with MANAOLA Hawaii. View and shop for products.

Renewable Project Status

Renewable Status Board

We are adding renewable energy to meet our goals. Track the progress of our clean energy projects.

Electrifying Hawaii

Battery Bonus

Get paid up front to install a new energy storage system. Learn more about Battery Bonus.