Home | Hawaiian Electric

Account
Log on Need
Help?

Recipes Careers Contact Us

Billing & Payment
How to Pay Your Bill

Paperless Billing

Locations, Hours & Times

2018 Holiday Schedule

Understanding Your Bill

Understanding Elements of Your Bill

Common Causes of High Bills

How to Read Your Meter

Fraud Protection Tips
Start, Stop or Move Service

Rates & Regulations

Average Price of Electricity

Avoided Energy Costs

Decoupling

Effective Rate Summary

Energy Cost Adjustment Filings

Customer Newsletter

Energy Assist Programs
Safety & Outages
Power Outages

Outage Map

Report an Outage

File a Damage Claim

Storm Center

Emergency Preparedness Handbook

Emergency Checklist

Storm Restoration Process
Electrical Safety

Downed Power Line Safety

Generator Safety

Indoor Safety

Outdoor Safety

Pipeline and Digging Safety

Tree Trimming Safety

Fruit-Picking Safety

Metallic Balloon Safety

Rooftop Solar Safety
Products & Services
Save Energy & Money

Household Tips and Resources

Calculate Energy Consumption

Energy Savings Toolkits

Time of Use Program
Customer Renewable Programs

Electric Vehicles

Electric Vehicle Rates and Enrollment

Fast Charging Locations

Demand Response
For Businesses
Account Services

Electrical Installation and Standards

Electrical Service Request Form

Manuals & Engineering Specifications

Power Quality

Energy Saving for Businesses
Community & Education
Community Events

2018 Events

2017 Events

Smart Power for Schools

Teachers Energy Resource Center

Presidential Awards

Technical Education
Clean Energy Hawaii
Sustainability Report

Clean Energy Facts

Quarterly Installed Solar Data

Selling Power to the Utility

Competitive Bidding

Feed-In Tariff

Land RFI
Integrated Grid Planning

Grid Modernization Technologies

Grid Modernization Strategy

Electrification of Transportation

Integration Tools and Resources
About Us
Our Vision & Commitment

Resilience

Investing in the Future

Environmental Responsibility

Community Benefits

Our History

Our Logo
Newsroom

Power Facts

Power Supply

Power Delivery

Undergrounding Utility Lines

Key Performance Metrics

Innovation

View Our Holiday Recipe

Online Customer Service Center

View and pay your bill
Stop or move your service
Update your account

Need to Register for an Account?
Sign Up Today >

Innovation

Innovation

Mobile App

Download our mobile app to get quick and easy information. Learn more >

Time to Celebrate Sweepstakes

Sustainability Report

Empowering Our Community

Spike in phony utility calls reported this week as scammers target churches

November 30, 2018

Phone scammers kicked into high gear this week, targeting Hawaiian... Read more

Hawaiian Electric contributes $70,000 to support education programs and initiatives for Hawaii students

November 30, 2018

In the second and third quarter of 2018, Hawaiian Electric contributed... Read more

Hawaiian Electric work on transmission system will affect motorists on Kamehameha Highway near Mililani

November 29, 2018

To strengthen Oahu’s electric grid, Hawaiian Electric is replacing... Read more

Hawaiian Electric Companies update electric vehicle strategic roadmap as U.S. celebrates 1 million EV sales

November 29, 2018

As electric industry leaders convene in Washington, D.C. tomorrow... Read more

View all >

Kapolei City Lights Christmas Parade

Hawaiian Electric will be participating at the Kapolei City Lights Christmas... Read more

Waimanalo Christmas Parade

Hawaiian Electric will be at the Waimanalo Christmas Parade.... Read more

Pearl City Christmas Parade

Hawaiian Electric will be at the Pearl City Christmas Lights Parade.... Read more

Honolulu City Lights Public Workers Electric Light Parade

Employees, families, and friends will be joining Grand Marshals, 2018 Little... Read more

View all >

Making a Manhole

Watch to learn how manholes are made from formation to underground installation.... Watch now

Electric Eats Season 2 Episode 4 Part 1

"Electric Eats" Season 2, Episode 4: Farm-to-Table Favorites, Pt. 1

Kathy takes us out to Kahuku Farms on the North Shore, where the ingredients are fresh, to try... Watch now

My Job: Plant Operator

My Job: Plant Operator

Learn how Shari Miguel helps to keep the power on by providing reliable service to our customers.... Watch now

View all >

Serving Our Community

Serving Our Community

See Our Key Performance Metrics

Go Green with Paperless Billing

Enjoy the convenience of going green and avoiding long lines! Read more >

Making a Manhole