Home | Hawaiian Electric

Account
Log on Need
Help?

Recipes Careers Contact Us

My Account
Start, Stop or Move Service

How to Pay Your Bill

Paperless Billing

Locations, Hours & Times

2017 Holiday Schedule

Understanding Your Bill

Understanding Elements of Your Bill

Common Causes of High Bills

How to Read Your Meter

Fraud Protection Tips

Energy Assist Programs

LIHEAP

Ohana Energy Gift Program

Special Medical Needs
Rates & Regulations

Average Price of Electricity

Avoided Energy Costs

Decoupling

Effective Rate Summary

Energy Cost Adjustment Filings

Customer Newsletter

Power Quality

Disturbances Defined

Power Conditioning Equipment

Power Quality Concerns

Your Smart Home
For Businesses
Account Services

Electrical Installation and Standards

Electrical Service Request Form

Manuals & Engineering Specifications

Commercial Rates

Power Quality for Businesses

Character of Service

Power Conditioning Equipment for Businesses

Power Quality Problems

Publications
Save Energy & Money
Household Tips and Resources

Handy Energy Devices

LED Light Bulbs

Compact Fluorescent Light Bulbs

Rebates through Hawaii Energy

Calculate Energy Consumption

A/C Sizing Calculator

Calculate Appliance Operating Costs

Energy Savings Toolkits

Maka's Energy Mission
Time of Use Program

Energy Saving for Businesses

Demand Response

Benefits

Residential Solutions

Business Solutions

Fast Demand Response

Demand Response FAQ

RFP - Grid Services Demand Side

Energy Excelerator Partnership
Safety & Outages
Power Outages

Outage Map

Report an Outage

File a Damage Claim

Storm Center

Emergency Preparedness Handbook

Safety Checklist

Storm Restoration Process
Electrical Safety

Downed Power Line Safety

Generator Safety

Indoor Safety

Outdoor Safety

Pipeline and Digging Safety

Tree Trimming Safety

Fruit-Picking Safety

Metallic Balloon Safety

Fireworks Safety
Clean Energy Hawaii
Clean Energy Facts

About Our Fuel Mix

Renewable Energy Sources

Renewable Energy Projects

Biofuel Activities

Reliability

Land

Producing Clean Energy

Customer Self-Supply and Grid-Supply Programs

Standard Interconnection

Selling Power to the Utility

Other Routes to Clean Energy
Integration Tools and Resources

Integrated Interconnection Queue

Locational Value Maps

Renewable Database

Renewable Watch

WattPlan for Rooftop Solar

Electric Vehicles

WattPlan for Electric Vehicles

Electric Vehicle Rates and Enrollment

Electric Vehicle Charging Locations

Electric Vehicle Basics

Electric Vehicle Frequently Asked Questions

Electric Vehicle Resources
Going Solar

Solar Water Heating

Rooftop Solar PV

Community Solar

Quarterly Installed PV Data

Smart Grid and Smart Meters

How it Works

My Energy Use Portal

Installation Schedule

Smart Grid FAQ

How You Can Help
Community & Education
Community Events

2017 Events

2016 Events

2015 Events

Grow Hawaiian Festival

Home Energy Challenge

Smart Power for Schools

Be a Partner

Teachers Energy Resource Center

Teacher Resource Form

Presidential Awards

Technical Education
About Us
Our Vision

100 Percent Renewable Energy

Triple Distributed Solar

Reduce Electric Bills

More Customer Options

Our Commitment

Sustainability Report

Community Benefits

Environmental Responsibility

Environmental Programs

Education Partnerships and Programs

Investing in the Future

Our Story

Our Logo
Newsroom

Power Facts

Power Supply

Power Delivery

Fuel Oil Use in Hawaii

Undergrounding Utility Lines

Cost Sharing for Underground Lines

Key Performance Metrics

Service Reliability

Power Supply and Generation

Renewable Energy

Customer Service

Financial

Safety

Rates and Revenues

Emerging Technologies

Hawaiian Electric executives give a large check to AUW

Record AUW Donations

In 2016, we raised $518,000 for Aloha United Way. Learn more >

Online Customer Service Center

View and pay your bill
Stop or move your service
Update your account

Need to Register for an Account?
Sign Up Today >

Outage Map

Outage Map

Metallic Balloons

Metallic balloons floating into power lines can cause outages. Learn more >

Special Medical Needs

Special Medical Needs

Watch the video: Our Timeline - 125 Years of Service

Our Timeline: 125 Years of Service

May 22, 2017

Hawaiian Electric Company is working to repair the cause of recurring... Read more

May 22, 2017

More than 200 elementary and middle school students put their skills... Read more

May 16, 2017

Metallic streamers sprayed from a confetti cannon onto power lines... Read more

May 15, 2017

Utility customers with special medical needs may still take advantage... Read more

View all >

Get Ready Ewa Beach Emergency Preparedness Fair

Hawaiian Electric is participating in the event to educate the public in... Read more

Ready2React Emergency Preparedness Fair

Hawaiian Electric is participating in the event to educate the public in... Read more

VERGE Hawaii - Asia Pacific Clean Energy Summit

Hawaiian Electric is participating in the event to educate the public in... Read more

Grow Hawaiian Festival – 10th Anniversary

The Grow Hawaiian Festival is a celebration of Hawaii's culture, native... Read more

View all >

Hurricane Preparedness Week 2017

We're working hard to prepare for emergencies and ensure we keep your power on.... Watch now

2017 Solar Sprint

2017 Solar Sprint event... Watch now

Throwback Thursday: Construction at Shipman

Building the Shipman Plant... Watch now

View all >

Serving our community

Serving Our Community

See Our Key Performance Metrics

Save $10,000 on a Nissan LEAF!

Customers get a $10,000 rebate on a brand new Nissan LEAF! Learn more >

Grow Hawaiian Festival

2017 Grow Hawaiian Festival