skip to main content

top banner alert icon

Read this important message to customers. The moratorium has ended and payment arrangement options are available. Read our latest COVID-19 updates.

Menu
Menu
Account
Log on Need
Help?

About Your Bill

If your account is past due, you may be automatically enrolled in a 12-month plan to avoid disconnection.
Payment Arrangement

Online Customer Service Center

Log On

Register for an Account
Billing & Payment Info
Start New Electric Service
View Current Rates
Payment Arrangement
Billing & Payment Info Billing & Payment Info
Start New Electric Service Start New Electric Service
View Current Rates View Current Rates

About Your Bill

If your account is past due, you may be automatically enrolled in a 12-month plan to avoid disconnection.

Online Customer Service Center

Log On

Register for an Account
View/Report Power Outages Lights out? Let us know, or check the map for updates!
FREE Mobile App Available Get easy access to the information that you need.
Handbook for emergency preparedness Be Prepared for a Storm

COVID-19 Response

Get updates on what we are doing to respond to the COVID-19 situation

Oahu Outage Map
Employees In Our Community
Key Performance Metrics
Cooking at home more? Browse our most recent recipes from the Electric Kitchen!

Innovation Partnerships

Do you have technology that can bring value to our customers? Learn about our innovation process.

Renewable Project Status

Renewable Status Board

We are adding renewable energy to meet our goals. Track the progress of our clean energy projects.

Electrifying Hawaii

Electrifying Hawaii

Electric vehicles help us to increase clean energy use. Learn more about our strategic roadmap.