Storm Center

Report Power Outages

Call 1-855-304-1212 if you are currently experiencing a power outage. Report online >

Storm Center

At Hawaiian Electric Company, we work hard to provide you with reliable electric service. But power outages could happen due to uncontrolled forces of nature, such as tropical storm or a hurricane. The key to successfully weathering these situations is to be prepared.

Stay Safe and Informed

Learn more about the Call Center

Look up outage information, restoration estimates (if available), report an outage, safety tips and more!

To report a power outage call 1-855-304-1212 or 911 if it's an emergency.

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Storm Restoration Process

men in buckets restoring power

Our main goal is to restore power safely and as soon as possible.

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Emergency Checklist

Red Cross people

The key to successfully weathering any storm is by being prepared and our Emergency Preparedness Checklist can help.

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Handbook for Emergency Preparedness

Handbook for Emergency Preparedness - English version

Download or request a copy of our Handbook for Emergency Preparedness.

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(Available in several languages)