Report Power Outages
Our outage hotlines are available 24 hours a day, 7 days a week. Report an outage
- Power Outages
- Storm Center
- Electrical Safety
- Indoor Safety
- Outdoor Safety
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At Hawaiian Electric, we work hard to provide you with reliable electric service. But power outages could happen due to uncontrolled forces of nature, such as tropical storm or a hurricane. The key to successfully weathering these situations is to be prepared.
Outage Reporting & Information
Look up outage information, restoration estimates (if available), report an outage, safety tips and more! Call us to report a power outage or call 911 if it's an emergency.
Handbook for Emergency Preparedness
Download or request a copy of our Handbook for Emergency Preparedness.
(Available in several languages)
Emergency Preparedness Quick Tips & Checklist
The key to successfully weathering any storm is by being prepared and our Emergency Preparedness Quick Tips & Checklist can help.
Storm Restoration Process
Our main goal is to restore power safely and as soon as possible.