Report Power Outages

Our outage hotlines are available 24 hours a day, 7 days a week. Report an outage

Storm Center

At Hawaiian Electric, we work hard to provide you with reliable electric service. But power outages could happen due to uncontrolled forces of nature, such as tropical storm or a hurricane. The key to successfully weathering these situations is to be prepared.

Outage Reporting & Information

Learn more about the Call Center

Look up outage information, restoration estimates (if available), report an outage, safety tips and more!  Call us to report a power outage or call 911 if it's an emergency.

Power Outages

Handbook for Emergency Preparedness

Handbook for Emergency Preparedness - English version

Download or request a copy of our Handbook for Emergency Preparedness.

Emergency Handbooks
(Available in several languages)

Emergency Preparedness Quick Tips & Checklist

Red Cross people

The key to successfully weathering any storm is by being prepared and our Emergency Preparedness Quick Tips & Checklist can help.

Quick Tips

Storm Restoration Process

men in buckets restoring power

Our main goal is to restore power safely and as soon as possible.

Storm Restoration Process