Customer Service 808-548-7311

Please visit our office hours and locations for more information.

Customer Service Inquiry Phone Number Link
Credit Card Payments
Electrical Service Upgrades 808-543-7070 Electrical Installation and Standards
Energy Saving Tips 808-543-7511 Energy Saving Toolkit
New Home Construction 808-543-7070 Electrical Installation and Standards
Property Damage/Claims 808-543-4624
Energy Theft Hotline 808-543-7321

*3rd party processing fee applies

Power Outages 855-304-1212


Employment Inquiry Phone Number Link
Human Resources Service Center 808-543-4848
Jobs Hotline 808-543-4611 Visit Our Careers Page

Other Inquiries

Inquiry Phone Number Link
Electric Vehicles 808-543-GoEV (4638)
Energy Efficiency Rebates
(Hawaii Energy)
Distributed Energy Resources 808-543-4760
Photovoltaics 808-543-4760
Business Services 808-543-7777
Solar Water Heating
(Hawaii Energy)
Tree Trimming 808-543-7836 or 811