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Customer Service (808) 548-7311
Please visit our office hours and locations for more information.
| Customer Service Inquiry | Phone Number |
|---|---|
| Credit Card Payments Residential/Commercial |
(888) 813-2207* |
| Electrical Service Upgrades | (808) 543-7070 |
| Energy Saving Tips | (808) 543-7511 |
| New Home Construction | (808) 543-7070 |
| Property Damage/Claims | (808) 543-4624 |
| Energy Theft Hotline | (808) 543-7321 |
*3rd party processing fee applies
Power Outages 855-304-1212
Employment
| Employment Inquiry | Phone Number |
|---|---|
| Human Resources Service Center | (808) 543-4848 |
| Jobs Hotline | (808) 543-4611 |
Other Inquiries
| Inquiry | Phone Number |
|---|---|
| Electric Vehicles | (808) 543-GoEV (4638) |
| Energy Efficiency Rebates (Hawaii Energy) |
(808) 537-5577 |
| Distributed Energy Resources | (808) 543-4760 |
| Photovoltaics | (808) 543-4760 |
| Business Services | (808) 543-7777 |
| Solar Water Heating (Hawaii Energy) |
(808) 537-5577 |
| Tree Trimming | (808) 543-7836 or 811 |
