In response to COVID-19, payment centers are temporarily closed and disconnections suspended. - Oahu Directory
- Maui County Directory
- Hawaii Island Directory
- Customer & Payment Centers
- Contact Us Form
- Online Customer Service Center
- Frequently Asked Questions
Customer Service 808-548-7311
Please visit our office hours and locations for more information.
| Credit Card Payments Residential/Commercial |
888-813-2207* | |
| Electrical Service Upgrades | 808-543-7070 | Electrical Installation and Standards |
| Energy Saving Tips | 808-543-7511 | Energy Saving Toolkit |
| New Home Construction | 808-543-7070 | Electrical Installation and Standards |
| Property Damage/Claims | 808-543-4624 | |
| Energy Theft Hotline | 808-543-7321 | energytheft@hawaiianelectric.com |
*3rd party processing fee applies
Power Outages 855-304-1212
Employment
| Human Resources Service Center | 808-543-4848 | HRServiceCenter@hawaiianelectric.com |
| Jobs Hotline | 808-543-4611 | Visit Our Careers Page |
Other Inquiries
| Electric Vehicles | 808-543-4638 | GoEV@hawaiianelectric.com |
| Energy Efficiency Rebates (Hawaii Energy) |
808-537-5577 | www.hawaiienergy.com |
| Distributed Energy Resources | 808-543-4760 | connect@hawaiianelectric.com |
| Photovoltaics | 808-543-4760 | |
| Business Services | 808-543-7777 | cbms@hawaiianelectric.com |
| Solar Water Heating (Hawaii Energy) |
808-537-5577 | www.hawaiienergy.com |
| Tree Trimming | 808-543-7836 or 811 |
