Accessibility Information

Our Assistive Technology Solution

The Hawaiian Electric Companies demonstrate forward thinking when it comes to including and serving all of their customers. We offer the free eSSENTIAL Accessibility assistive technology app, so that people with disabilities can access their websites seamlessly and hands-free. Pay your bills, get energy-reducing ideas, compare rates and sign up for savings. By joining the eSSENTIAL Accessibility coalition of organizations empowering people with disabilities, the Hawaiian Electric Companies are committing to creating a more inclusive online experience for every one of their customers.

By clicking the button below, you will have access to download the eSSENTIAL Accessibility app immediately. For any support-related questions regarding the app, please contact eSSENTIAL Accessibility directly.

Install the Windows Browser Application Install the Android Application


What it is:

The eSSENTIAL Accessibility app is a suite of assistive technologies that helps our customers with physical disabilities engage with our website. The app features tools such as:

  • Hands-free mouse
  • Voice commands
  • Visual click assist
  • On-screen keyboard
  • Text-to-speech

Who it's for:

The app is primarily for people who have trouble typing, moving a mouse, or reading due to a variety of conditions such as:

  • Age-related factors
  • Stroke/paralysis
  • Arthritis
  • Multiple sclerosis
  • Parkinson's disease
  • Cerebral palsy
  • Dyslexia
  • Low vision
  • Limited proficiency in English
  • Literacy deficiencies
  • Other learning or reading issues

How it works:

The eSSENTIAL Accessibility assistive technology app is easy to use and activated in moments.

View the User guide: PDF and HTML


eSSENTIAL Accessibility App Support

This technology solution is provided by eSSENTIAL Accessibility, and any support-related questions or comments should be directed to eSSENTIAL Accessibility.

Email: support@essentialaccessibility.com
Phone: 1 (866) 333-3909

Learn about the eSSENTIAL Accessibility App system requirements >
Using a Mac? Learn about using the app on an Apple computer >