Due to maintenance, our Online Customer Service Center will be unavailable on Saturday, June 24, from 7:30 p.m. HST to midnight HST.
Our Assistive Technology Solution
The Hawaiian Electric Companies demonstrate forward thinking when it comes to including and serving all of their customers. We offer the free eSSENTIAL Accessibility assistive technology app, so that people with disabilities can access their websites seamlessly and hands-free. Pay your bills, get energy-reducing ideas, compare rates and sign up for savings. By joining the eSSENTIAL Accessibility coalition of organizations empowering people with disabilities, the Hawaiian Electric Companies are committing to creating a more inclusive online experience for every one of their customers.
By clicking the button below, you will have access to download the eSSENTIAL Accessibility app immediately. For any support-related questions regarding the app, please contact eSSENTIAL Accessibility directly.
What it is:
The eSSENTIAL Accessibility app is a suite of assistive technologies that helps our customers with physical disabilities engage with our website. The app features tools such as:
- Hands-free mouse
- Voice commands
- Visual click assist
- On-screen keyboard
- Text-to-speech
Who it's for:
The app is primarily for people who have trouble typing, moving a mouse, or reading due to a variety of conditions such as:
- Age-related factors
- Stroke/paralysis
- Arthritis
- Multiple sclerosis
- Parkinson's disease
- Cerebral palsy
- Dyslexia
- Low vision
- Limited proficiency in English
- Literacy deficiencies
- Other learning or reading issues
eSSENTIAL Accessibility App Support
This technology solution is provided by eSSENTIAL Accessibility, and any support-related questions or comments should be directed to eSSENTIAL Accessibility.
Email: support@essentialaccessibility.com
Phone: 1 (866) 333-3909
Learn about the eSSENTIAL Accessibility App system requirements >
Using a Mac? Learn about using the app on an Apple computer >
