Accessibility Information

Our Assistive Technology Solution

Hawaiian Electric demonstrate forward thinking when it comes to including and serving all of their customers. We offer the free Level Access assistive technology app, so that people with disabilities can access their websites seamlessly and hands-free. Pay your bills, get energy-reducing ideas, compare rates and sign up for savings. By joining the Level Access coalition of organizations empowering people with disabilities, Hawaiian Electric is committing to creating a more inclusive online experience for every one of their customers.

By clicking the button below, you will have access to download the Level Access app immediately. For any support-related questions regarding the app, please contact Level Access directly.

Install the Windows Browser Application  Install the Android Application  Install the Mac OS Application

What it is:

The Level Access app is a suite of assistive technologies that helps our customers with physical disabilities engage with our website. The app features tools such as:

  • Hands-free mouse
  • Voice commands
  • Visual click assist
  • On-screen keyboard
  • Text-to-speech

Who it's for:

The app is primarily for people who have trouble typing, moving a mouse, or reading due to a variety of conditions such as:

  • Age-related factors
  • Stroke/paralysis
  • Arthritis
  • Multiple sclerosis
  • Parkinson's disease
  • Cerebral palsy
  • Dyslexia
  • Low vision
  • Limited proficiency in English
  • Literacy deficiencies
  • Other learning or reading issues

How it works:

The Level Access assistive technology app is easy to use and activated in moments.

View the User guide: PDF and HTML