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In response to COVID-19, disconnections are suspended through May 31, 2021 and payment arrangement options are available. Read our latest COVID-19 updates.

CALL CENTERS

LOCATION PHONE NUMBER AVAILABILITY
Oahu 808-548-7311 7:30 a.m. - 6:00 p.m.
Monday - Friday
Maui 808-871-9777 7:30 a.m. - 6:00 p.m.
Monday - Friday
Molokai and Lanai Toll-Free
1-877-871-8461
7:30 a.m. - 6:00 p.m.
Monday - Friday
Hilo 808-969-6999 7:30 a.m. - 6:00 p.m.
Monday - Friday
Kona 808-329-3584 7:30 a.m. - 6:00 p.m.
Monday - Friday
Waimea 808-885-4605 7:30 a.m. - 6:00 p.m.
Monday - Friday
Click here for holiday hours

WESTERN UNION PAYMENT CENTERS

ISLAND REGION LOCATION
Oahu Western Union Payment Centers Multiple Locations
Maui County Western Union Payment Centers Multiple Locations
Hawaii Island Western Union Payment Centers Multiple Locations

PAYMENT DROP BOXES

LOCATION ADDRESS
Honolulu 1001 Bishop Street
(Alakea Street side)
Honolulu, HI 96813
Kahului 210 W Kamehameha Avenue
Kahului, Maui 96732
Molokai 32A Ulili Street
Kaunakakai, HI 96748
Hilo 1200 Kilauea Avenue
Hilo, HI 96720
Kona 74-5519 Kaiwi Street
Kailua-Kona, HI 96740

BILL PAYMENT MAILING ADDRESSES

ISLAND REGION ADDRESS
Oahu Hawaiian Electric
P.O. Box 30260
Honolulu, HI 96820-0260
Maui County Hawaiian Electric
P.O. Box 310040
Honolulu, HI 96820-1040
Hawaii Island Hawaiian Electric 
P.O. Box 29570
Honolulu, HI 96820-1970