- Oahu Directory
- Maui County Directory
- Hawaii Island Directory
- Call Centers & Payment Locations
- 2021 Holiday Schedule
- Contact Us Form
- Online Customer Service Center
- Frequently Asked Questions
Customer Service on Hilo: (808) 969-6999
on Kona: (808) 329-3584, on Waimea: (808) 885-4605
Please visit our office hours and locations for more information.
| Customer Service Inquiry | Phone Number |
|---|---|
| Credit Card Payments Residential/Commercial |
1-888-826-5006* |
| Electrical Service Upgrades | Hilo: (808) 969-0311 Kona: (808) 327-0500 |
| Energy Saving Tips | |
| New Home Construction | Hilo: (808) 969-0311 Kona: (808) 327-0510 |
| Property Damage/Claims | (808) 969-0279 |
*3rd party processing fee applies
Power Outages (808) 969-6666
Employment
| Employment Inquiry | Phone Number |
|---|---|
| Human Resources Service Center | (808) 969-0287 |
| Jobs Hotline | (808) 969-0275 |
Other Inquiries
| Inquiry | Phone Number |
|---|---|
| Electric Vehicles | (808) 543-GoEV (4638) |
| Energy Efficiency Rebates (Hawaii Energy) |
1-877-231-8222 |
| Distributed Energy Resources | (808) 543-4760 |
| Solar Water Heating (Hawaii Energy) |
1-877-231-8222 |
| Tree Trimming | (808) 969-6666 |
| Pipeline and digging call center | 1-866-423-7287 or 811 |
