- Oahu Directory
- Maui County Directory
- Hawaii Island Directory
- Customer & Payment Centers
- Contact Us Form
- Online Customer Service Center
- Frequently Asked Questions
Customer Service on Hilo: (808) 969-6999
on Kona: (808) 329-3584, on Waimea: (808) 885-4605
Please visit our office hours and locations for more information.
| Credit Card Payments Residential/Commercial |
1-888-813-2207* | |
| Electrical Service Upgrades | Hilo: (808) 969-0311 Kona: (808) 327-0500 |
|
| Energy Saving Tips | Energy Saving Toolkit | |
| New Home Construction | Hilo: (808) 969-0311 Kona: (808) 327-0510 |
|
| Property Damage/Claims | (808) 969-0279 |
*3rd party processing fee applies
Power Outages (808) 969-6666
Employment
| Human Resources Service Center | (808) 969-0287 | Visit Our Careers Page |
| Jobs Hotline | (808) 969-0275 |
Other Inquiries
| Electric Vehicles | (808) 969-0358 | GoEV@hawaiianelectric.com |
| Energy Efficiency Rebates (Hawaii Energy) |
1-877-231-8222 | www.hawaiienergy.com |
| Distributed Energy Resources | (808) 969-0358 | connect@hawaiielectriclight.com |
| Solar Water Heating (Hawaii Energy) |
1-877-231-8222 | www.hawaiienergy.com |
| Tree Trimming | (808) 969-6666 | |
| Pipeline and digging call center | 1-866-423-7287 or 811 |
