- Manage My Account
- Oahu Directory
- Maui County Directory
- Hawaii Island Directory
- Call Centers & Payment Locations
- 2025 Holiday Schedule
- Frequently Asked Questions
Customer Service on Hilo: (808) 969-6999
on Kona: (808) 329-3584, on Waimea: (808) 885-4605
Please visit our office hours and locations for more information.
| Customer Service Inquiry | Phone Number |
|---|---|
| Credit Card Payments Residential/Commercial |
1-888-826-5006* |
| Electrical Service Upgrades | Hilo: (808) 969-0311 Kona: (808) 327-0500 |
| Energy Saving Tips | |
| New Home Construction | Hilo: (808) 969-0311 Kona: (808) 327-0510 |
| Property Damage/Claims | (808) 969-0279 |
*3rd party processing fee applies
Power Outages 1-855-304-9191
Employment
| Employment Inquiry | Phone Number |
|---|---|
| Human Resources Service Center | (808) 543-4848 |
