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New Features on Tap for Hawaiian Electric Mobile App
We have added new features to our mobile app including the ability to view & pay bills and an interactive EV map. Read full blog post
The Hawaiian Electric Mobile App
The Hawaiian Electric mobile app makes it quicker for you to retrieve the information you need. You can get information for known outages and get status updates, report power outages and get important notifications and news from our company.
You can also access your online account to view/pay your electric bill and start/stop/move electric service. With our interactive EV charger map, you can quickly find detailed information on our electric vehicle (EV) fast charging stations.
Our Hawaiian Electric mobile app is available for free on Apple iTunes and Google Play store – so download today and enjoy the convenience!
Access Your Online Account
View your electric bill anywhere by logging into your online account. You can also view your billing and payment history and access services like paperless billing or automatic bill payment, or move or stop your electrical service if necessary.
View Outages in Your Area
The app uses the geolocation features on your phone to display information on outages near you. If the lights go out, this feature will provide you information on the impact of your outage and potential estimates of restoration time.
View Outage Map
View current outage information displayed on a map for incidents anywhere on Oahu. Zoom in and see the affected area and click on the individual icons to find information like number of customers out, outage start time, estimated time of restoration, status, and areas impacted.
Report an Outage
Report an outage by phone with the touch of a button or use our online form to report without having to make a call. You always want to report your outage to us to make sure that our crews are aware that your specific address is without power.
Receive Important Notifications
Get up to date alerts from us regarding important information like road closures, storm updates, planned outages, press releases, and more! You control the notification settings according to your preferences.
Find Our EV Fast Chargers
Use the interactive map to find our EV fast charging stations across the islands we serve. Get detailed information on pricing, charger type, and use your phone’s geolocation features to access driving directions to a charger near you.