skip to main content

top banner alert icon

In response to COVID-19, disconnections are suspended through May 31, 2021 and payment arrangement options are available. Read our latest COVID-19 updates.

Privacy Notice

Hawaiian Electric is sensitive to your concerns about the confidentiality and privacy of your personal information. We want you to know how we collect, use, share, and store the information that we receive through our interactions with you. This includes information we collect to provide electrical service to our customers and information provided through participation in our community awareness and marketing programs.

For utility customers, please see the Customer Information Privacy Policy for details on how your information is collected, used, and protected, regardless of collection method. This includes customer participation in community awareness and marketing programs.

For those subscribers to our community awareness and marketing newsletters who do not have a utility account, the Subscriber Privacy Policy covers the collection, use, and protection of your data through our websites, emails, and other interactions with you.

DataGuard