H-HEAP (Formerly LIHEAP)

Bill payment help for low-income households

H-HEAP (Hawaii Home Energy Assistance Program) is a federal program that provides heating and/or cooling assistance to needy households by assisting with a one-time payment toward their electric or gas bill. Applicants may apply, once per program year, for one of two types of credit: Energy Credit (EC) or Emergency Crisis Intervention (ECI).

In addition, residential customers on Rate Schedule R who receive a H-HEAP credit will be auto-enrolled in our Tier Waiver Provision program for 12 months. This program applies the lowest tiered rate to the non-fuel energy charge on a customer’s electric bill. Residential Time of Use customers are not eligible for the Tier Waiver Provision program.

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To Apply

You must present:

• Your most recent electric bill.
• Proof you occupy the service address on the bill.
• Social Security numbers of all household members older than 1 year old.
• ID for all adult members.
• Proof of citizenship status.
• Proof of gross annual income to one of the following offices from June 1 to June 30. They will determine whether you qualify.
  • Oahu: Honolulu Community Action Program (HCAP)
  • Maui County: Maui Economic Opportunity (MEO)
  • Hawaii Island: Hawaii County Economic Opportunity Council (HCEOC)

Apply Now

HCAP (Oahu) will only accept in-person applications this year. Mail-in and email applications will not be accepted.

For more information, please contact one of the following: