Newsroom

December 22, 2020

Moratorium on disconnections of electric service for nonpayment extended through March 31, 2021

The moratorium on disconnections for nonpayment has been extended through March 31, 2021, by order of the Public Utilities Commission (PUC).

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Archive

April

April 20, 2020

Hawaiian Electric marks 50th anniversary of Earth Day with release of 2019-2020 Sustainability Report

As the 50th state marks Earth Day 2020, Hawaiian Electric is sharing its 13th annual Sustainability Report, Building a Stronger Hawaii TOGETHER.

April 09, 2020

Hawaiian Electric sees drop in demand during pandemic

Hawaiian Electric has seen a significant reduction in use of electricity as tourism activities cease, businesses close and thousands of residents stay home to slow the spread of COVID-19.

March

March 31, 2020

Surveillance images released in Lahaina Substation burglary

Hawaiian Electric’s Maui County operations released surveillance images of a man who broke into its Lahaina Substation along Lahainaluna Road on Friday, March 27 around 7:20 p.m.

March 27, 2020

Hawaiian Electric will host virtual community meetings on proposed energy storage projects

Hawaiian Electric will host virtual community meetings to seek public input on the utility’s five proposed battery energy storage systems (BESS).

March 27, 2020

Partial road closure in Hawaii Volcanoes National Park

Hawaiian Electric will soon start a 6-month project to upgrade transmission poles and equipment in the area of the Hawai‘i Volcanoes National Park.

March 27, 2020

Hawaiian Electric adjusts operations due to coronavirus

Hawaiian Electric continues to adjust its operations to reduce the potential spread of coronavirus, including postponing less urgent repair and maintenance work, and closing walk-in customer payment centers at least through April.

March 25, 2020

Hawaiian Electric reports surge in scam calls to customers

Scammers are trying to capitalize on coronavirus fears by pretending to be Hawaiian Electric and threatening to disconnect customers’ electric service unless “overdue” bills are not paid. Don’t be scammed!

March 20, 2020

How to save energy while WFH (working from home)

As we all take precautions against the spread of COVID-19, you may be working from home and wondering about increased electricity costs. The good news is there are ways to keep your electricity bill under control.

March 19, 2020

HEI Charitable Foundation donates $125,000 to Hawaii Foodbank and United Way for COVID-19 aid

The HEI Charitable Foundation (HEICF) has contributed $50,000 to the Hawaii Foodbank and pledged another $75,000 to United Way agencies in support of their efforts to assist Hawaii families in need during the COVID-19 pandemic.

March 17, 2020

Hawaiian Electric suspends disconnections for 30 days

Hawaiian Electric will suspend service disconnections for 30 days so customers who are financially challenged by the coronavirus pandemic don't have to worry about losing electric service.

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