Newsroom

November 11, 2024

Hawaiian Electric continues to advance wildfire safety efforts

Since launching its expanded wildfire safety strategy one year ago, Hawaiian Electric has made significant improvements that have reduced the wildfire risk from its equipment. Its actions include a Public Safety Power Shutoff (PSPS) program, replacing and testing thousands of utility poles, upgrading miles of overhead power lines, clearing intrusive vegetation near electrical equipment, and installing weather stations and AI-assisted high definition video cameras.

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September

September 15, 2020

Customers urged to act now, apply for CARES Act funds

Customers challenged by the financial impact of COVID-19 are urged to apply now for utility bill assistance from government and nonprofit sources. Millions of dollars in federal CARES Act funding are available only until the end of the year.

September 08, 2020

Hawaiian Electric seeks PUC approval for Hawaii Island and Maui energy storage projects

Hawaiian Electric has filed applications with the Hawaii Public Utilities Commission (PUC) seeking approval for two proposed self-build Battery Energy Storage System (BESS) projects, one each on Hawaii Island at Keahole Power Plant and Maui at Waena.

August

August 25, 2020

Moratorium on disconnections extended to Dec. 31

Service disconnections for nonpayment have been suspended through Dec. 31, 2020. The company urges customers challenged by the financial impact of COVID-19 to seek utility bill assistance from government and nonprofits, and to set up a payment arrangement plan.

August 18, 2020

Hawaiian Electric debuts fast electric vehicle charger in Pukalani

Electric vehicle drivers can now power up at a newly installed Hawaiian Electric fast charging station at the Pukalani Terrace Center in Upcountry Maui.

August 04, 2020

Hawaiian Electric pledges an all-electric passenger fleet by 2035

By 2035, every passenger car, SUV, light pickup and minivan in Hawaiian Electric’s fleet will be a plug-in electric, joining the growing number – today over 12,000 – of electric vehicles on Hawai‘i roads.

July

July 29, 2020

Final decision holds Hawaii Island electric rates steady

The Public Utilities Commission (PUC) has issued a final decision that results in no increase in electric rates for Hawaiian Electric customers on Hawaii Island.

July 28, 2020

Financial assistance available to help customers pay bills

Hawaiian Electric customers who are having difficulty paying their electric bill may qualify for assistance from a number of government programs and nonprofit agencies offering help to those affected by the COVID-19 pandemic.

July 25, 2020

Customers should prepare for outages as Hurricane Douglas tracks toward the islands

Hawaiian Electric Company is moving crews and equipment where needed as Hurricane Douglas approaches the islands, and urges customers to prepare for storm-related power outages.

July 24, 2020

Hawaiian Electric activates emergency response plans as Hurricane Douglas nears

As Hurricane Douglas heads closer to the islands, Hawaiian Electric has activated its emergency response plans and is readying crews to respond where needed.

July 23, 2020

Hawaiian Electric urges customers to be prepared as Hurricane Douglas approaches

As Hurricane Douglas approaches the islands with the potential for high winds and heavy rains, Hawaiian Electric is proactively preparing to respond, and customers should have their emergency plans in place.

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