Demand Response

Residential Solutions

With the increasing demand for electricity, it is important to conserve energy as much as we can. Water heaters and air conditioners are the home's largest energy users. Water heaters alone can comprise of up to 30% of your electric bill.

At times, Oahu's residences and businesses will require more electricity than Hawaiian Electric Company can provide. There are ways you can help by being an EnergyScoutTM.


Residential Direct Load Control (RDLC) Water Heater (EnergyScoutTM)

NOTE: EnergyScout for Water Heaters is currently fully subscribed. Please check back here for updates on this program.

With EnergyScout, Hawaiian Electric installs a free device that can turn off your water heater during system peak usage, typically for no more than one hour at a time. Hot water stored in your tank can still be used normally. By participating in the program customers receive $3 every month as a bill credit on their electric bill, whether or not an event is triggered.

Over 34,000 customers participate in the water heater program. Collectively, this represents nearly more than 15 megawatts of controllable peak demand, the equivalent of the energy produced by a power plant.


Residential Direct Load Control (RDLC) Air Conditioner (EnergyScoutTM)

NOTE: EnergyScout for Air Conditioners is currently fully subscribed. Please check back here for updates on this program.

With EnergyScout for Air Conditioners, Hawaiian Electric installs a free a device that can temporarily cycle your central air conditioner, typically for no more than one hour at a time. Air conditioning will continue to run, but for short periods. By participating in the program, customers receive $5 every month as a credit on their electric bill, whether or not an event is triggered.

Over 4,000 customers now participate in EnergyScout for Air Conditioners. Collectively, this represents more than 2.5 megawatts of controllable peak demand.