Staying Safe During Your Hawaii Visit
PSPS Hotline
Call 1-844-483-8666 toll free
Wildfire Safety Symposium
We invited wildfire safety experts to participate in a two-day event focused on reducing Hawaii’s wildfire risk. Learn more and view presentations
PSPS: Keeping Our Visitors Safe
When you visit the Hawaiian Islands, your safety is our top priority. Hawaiian Electric uses many advanced tools to help prevent wildfires, including temporarily shutting off the power in certain areas when weather conditions create an elevated wildfire risk. This is called a Public Safety Power Shutoff (PSPS).
Hawaiian Electric’s PSPS program applies to certain areas on the islands of Oahu, Maui, Molokai and Hawaii Island. View our PSPS Maps to see if the area where you are staying or plan to stay may possibly be impacted by a PSPS.
Search PSPS Affected Area Maps
While these events are rare, a PSPS helps protect local communities and natural landscapes. But they may also affect travelers staying in hotels, vacation rentals, or other accommodations. This page provides essential guidance to help you stay safe and prepared if a PSPS is announced during your stay.
What to Expect
Advance Notice: Whenever possible, Hawaiian Electric will notify your host in advance of a PSPS. Stay in touch with your accommodation provider for updates.
Duration: Power outages may last several hours to a few days, depending on the situation and the time needed to ensure safety before restoring power.
Unplanned Power Outages: In some cases, the safety equipment installed on our power lines may automatically shut off the power when a wildfire threat is detected.
Please know that our goal is to minimize disruption, while maximizing safety for both residents and visitors.
Quick Tips for Tourists
- Medical Needs: If you rely on medical equipment, ensure you have a backup power source or plan in place.
- Travel Considerations: Check with airlines and transportation services for any disruptions.
- Emergency Contacts: Keep a list of emergency contacts handy, including local emergency services and your accommodation provider.
- Keep Your Devices Ready: Fully charge phones, power banks, and laptops ahead of time.
- Stay Informed: Follow Hawaiian Electric on social media and check their website for real-time updates.
How to Prepare
Before an Outage
If a PSPS is announced, contact your host to understand their emergency plan and available resources, such as flashlights, water, and portable chargers.
Keep your devices charged and note important contact numbers in case your phone dies.
During an Outage
- Locate Community Resource Centers for basic supplies, Wi-Fi, charging stations and ADA-accessible restrooms at hawaiianelectric.com/psps.
- Review our Emergency Preparedness Handbook at hawaiianelectric.com/prepare for detailed guidance and responses.
- Follow our social media accounts on Facebook at facebook.com/HawaiianElectric or Instagram (@hawaiianelectric) for updates.
- Oahu visitors: You can use the 211 service by calling or texting text “PSPS” to 211-211 or visit 211.org for local resources like food, lodging, and transportation.
Help Us Keep Hawaii Safe
Your awareness and preparation help protect not just your travel plans—but the people, wildlife, and islands you came to experience.
By staying informed and prepared, you can enjoy your Hawaiian adventure with peace of mind, knowing that safety measures are in place to protect you and our beautiful islands. For more details, call Hawaiian Electric’s PSPS hotline at 1-844-483-8666 toll-free or visit hawaiianelectric.com/psps.
