Excavation Clearances

Submitting a request for excavation clearance

Walk-in customers may drop off their request for excavation clearance at 820 Ward Avenue. A shelf in the lobby area has been designated as the drop-off location. Please ask the Hawaiian Electric Security personnel located in the lobby if you require assistance. Customers may also email their request directly to clearancetoexcavate@hawaiianelectric.com.

All requests must include the following information:

1. Complete the Requestor section of the Hawaiian Electric Clearance To Excavate Form.
2. One set of plan(s), map(s), or sketch(es) clearly indicating the excavation area (11" x 17" or PDF file is preferred). Please do not submit the entire project’s detail plan and drawings.
3. If the customer is excavating within a public right-of-way, the following form(s) shall be submitted:
   • Site Development Division Master Application Form (C&C of Honolulu)
   • Permit to Perform Work Upon State Highways (State of Hawaii)
   • Other as applicable

Hawaiian Electric will sign the form(s) and return it to the customer with the issuance of the Hawaiian Electric Clearance To Excavate Form. Please call Kenneth Jen at (808) 543-7086 for questions regarding this policy.

Sign & Pick-Up

Hours: 8:00 a.m. – 4:00 p.m.

Customers requesting to sign and pick-up a Hawaiian Electric Clearance to Excavate Form should contact:

Kenneth Jen: (808) 543-7086
Bryan Yonaha: (808) 543-7085

Note: This policy does not apply to Building Permits. Approvals for Building Permits should be referred to the Customer Installations Department, Administrative & Clerical Section at (808) 543-7070.