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4 a.m. update: Restoration underway for South Kohala customers affected by Public Safety Power Shutoff (PSPS)
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Billing & Payment
How to Pay Your Bill
One-Time Payment Service
Paperless Billing
Understanding Your Bill
Understanding Elements of Your Bill
Common Causes of High Bills
How to Read Your Meter
Customer Newsletters
Fraud Prevention
Report Fraudulent Activity
Rates & Regulations
Effective Rate Summary
Average Price of Electricity
Decoupling
Payment Assistance
Payment Arrangement Options
Low Income Programs
Ohana Energy Gift Program
Special Medical Needs
Life Support
Electrical Services
Start, Stop or Move Service
Continuous Service for Property Owners & Managers
Upgrade, Modify, or Install Service
Electrical Service Request Form
Manuals & Engineering Specifications
Power Quality
Safety & Outages
Power Outages
Oahu Outage Map
Maui County Outage Map
Hawaii Island Outage Map
Maui County Streetlight Form
File a Damage Claim
Storm Center
Emergency Preparedness Handbook
Emergency Checklist
Wildfire Safety
Public Safety Power Shutoff
Electrical Safety
Downed Power Line Safety
Generator Safety
First Responder Safety
Indoor Safety
Outdoor Safety
Products & Services
Electric Vehicles
The Electric Garage
Electric Vehicle Rates and Enrollment
Fast Charging
Save Energy & Money
Solar Water Heating
Energy Savings Toolkit
Calculate Energy Use
Household Tips and Resources
Shift and Save
Business Account Services
Smart Renewable Energy Programs
Smart Renewable Energy Export
Smart Renewable Energy Non-Export
Shared Solar
Especially for Contractors
Customer Incentive Programs
Bring Your Own Device Plus
Power Partnership Programs
Clean Energy Hawaii
Our Clean Energy Portfolio
Renewable Project Status Board
Sustainability
Environmental Responsibility
Sustainability Report & Maps
Climate Change Action
Community Benefits Program
Community Meetings
Selling Power to the Utility
Competitive Bidding for System Resources
Integrated Grid Planning
Stakeholder and Community Engagement
Grid Modernization Technologies
Advanced Rate Design Strategy
Community & Education
Powering Hawaii's Future
Recipes from The Electric Kitchen
Our Community
Rebuilding West Maui
Employees In Our Community
Community Events
Retired Vehicle Sale
Teachers Resource Center
About Us
The People of Hawaiian Electric
Our Vision & Commitment
Resilience
Investing in the Future
Doing Business With Us
Our History
Awards & Recognition
From The Vault
Innovation
Our Leadership Team
Newsroom
Power Facts
Power Supply
Power Delivery
Undergrounding
Double Poles
Affiliate Transactions
Performance Scorecards and Metrics
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Contact Us
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