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Demand Response

Customer Incentive Programs

Grid Service Providers

Hawaiian Electric is working in partnership with customer aggregators (grid service providers) to offer programs for customers to receive incentives by utilizing their energy equipment during times of grid need. Below is a list of our partners and descriptions of their programs.

Swell Logo
Swell Energy - Aggregator
Home Battery Rewards Program
By joining the Home Battery Rewards program, you become a part of a network of home battery systems that generate, store, and return energy to the grid. When there is not enough or too much energy supply, the fleet of home batteries can respond and help balance the electrical grid.

Revolusun Logo
Revolusun - Solar/Battery
Home Battery Rewards Program
Unlock your Powerwall to lower your electric bill even further!

Rising Sun Solar Logo
Rising Sun Solar - Solar/Battery
Home Battery Rewards Program
The Home Battery Rewards program allows you to maximize the value of your Tesla Powerwall system and lower or eliminate your monthly utility bill.

Open Access Technologies International Logo
Open Access Technologies International Inc. - Aggregator
Supplier of Grid Services
OATI’s innovative approach to the control of customer-owned behind-the-meter DERS expands renewable energy choices to Hawaii consumers for a greener future.

Shifted Energy Logo

Shifted Energy - Water Heater Control
Smart Water Heater Program
We help Distributed Energy Managers build consumer trust and engagement in demand-side management (DSM) programs through turnkey solutions that sit at the intersection of cost-reduction and comfort along with convenience.

SunRun Logo
SunRun - Solar/Battery
Kukui Hele Po
Sunrun is partnering with OATI and Hawaiian Electric to connect over 1,000 Oahu Brightbox homes with solar power and solar batteries charged entirely by the sun. At the times when Hawaiian Electric needs to reduce the strain on the grid, your Brightbox will respond by sending energy from the battery into your home and back to the grid.


EnergyScout™

With the increasing demand for electricity, it is important to conserve energy as much as we can. Water heaters and air conditioners are the home's largest energy users. Water heaters alone can comprise of up to 30% of your electric bill.

At times, Oahu's residences and businesses will require more electricity than Hawaiian Electric can provide. There are ways you can help by being an EnergyScout™.

Residential Direct Load Control (RDLC) Water Heater (EnergyScout™)

With EnergyScout, Hawaiian Electric installs a free device that can turn off your water heater during system peak usage, typically for no more than one hour at a time. Hot water stored in your tank can still be used normally. By participating in the program customers receive $3 every month as a bill credit on their electric bill, whether or not an event is triggered.

Over 34,000 Oahu customers participate in the water heater program. Collectively, this represents nearly more than 15 megawatts of controllable peak demand, the equivalent of the energy produced by a power plant.

NOTE: EnergyScout for Water Heaters is currently closed and not actively recruiting new participants. Please check back here for updates on this program.

Residential Direct Load Control (RDLC) Air Conditioner (EnergyScout™)

With EnergyScout for Air Conditioners, Hawaiian Electric installs a free a device that can temporarily cycle your central air conditioner, typically for no more than one hour at a time. Air conditioning will continue to run, but for short periods. By participating in the program, customers receive $5 every month as a credit on their electric bill, whether or not an event is triggered.

Over 4,000 Oahu customers now participate in EnergyScout for Air Conditioners. Collectively, this represents more than 2.5 megawatts of controllable peak demand.

NOTE: EnergyScout for Air Conditioners is currently closed and not actively recruiting new participants. Please check back here for updates on this program.