Customer Renewable Programs

Especially for Contractors

Aloha! Welcome Renewable Energy Contractors to the Distributed Energy Resources Programs at Hawaiian Electric. This page contains the latest tools and information regarding our renewable energy programs so that you can provide your customers with the most accurate information and services.


Newsletters & Other Program Resources

Here you'll find regular and timely updates, reminders and notifications about our renewable energy programs.


Program Overview

Program Status
Time-Of-Use (TOU) Open for enrollment
Customer Grid-Supply Plus (CGS Plus)

Open for enrollment. Apply online with our Customer Interconnection Tool.

Apply Online Today

Smart Export

Open for enrollment. Apply online with our Customer Interconnection Tool.

Apply Online Today

Customer Self Supply (CSS)

Open for enrollment. View our How To Guide (PDF), Training Video, and Frequently Asked Questions for our Customer Interconnection Tool.

Apply Online Today

Customer Grid Supply (CGS) Program reached 25MW cap on 5/2016. Currently accepting new applications on space-available basis.
Net Energy Metering (NEM) Program closed to new applications 10/2015
Net Energy Metering Plus (NEM Plus)

Open for enrollment. Apply online with our Customer Interconnection Tool.

Apply Online Today

Amendments, including Battery Bonus

Open for enrollment. View our How To Make An Amendment Guide (PDF) and apply online with our Customer Interconnection Tool.

Apply Online Today


Please join us at our upcoming workshops!

Please join us in-person or virtually at one of our upcoming workshops to explain Hawaiian Electric’s new Smart Renewable Energy programs launching on March 1, 2024. The workshops will cover Smart DER, Bring Your Own Device (BYOD), what the new programs mean for customers, and relevant Customer Interconnection Tool (CIT) updates.

Contractor Information Session #1: New Programs Overview
View a recording of the session | Presentation slides (PDF)

When:

  • Thursday February 15, 2024, 1:00pm - 3:00pm

Where:

  • In Person: American Savings Bank (1001 Bishop St), 3rd Floor Training Room
  • Virtual: Microsoft Teams (link to be emailed upon registration)

What will be covered:

  • Smart DER & BYOD Overview
  • Eligibility & Benefits
  • Time-Of-Use (TOU) Overview
  • Tariff & Process Updates
  • Timeline
  • FAQ / Open Q&A

Contractor Information Session #2: CIT Updates
Click here to register

When:

  • Wednesday February 21, 2024, 1:00pm - 3:00pm

Where:

  • In Person: American Savings Bank (1001 Bishop St), 3rd Floor Training Room
  • Virtual: Microsoft Teams (link to be emailed upon registration)

What will be covered:

  • CIT platform upgrade
  • CIT updates for Smart DER & BYOD
  • FAQ / Open Q&A

Battery Bonus for Solar Contractors

Hawaiian Electric is paying a cash incentive for residential and commercial customers on Oahu to add energy storage to an existing or new rooftop solar system. This one-time payment will help move Hawaii toward our 100% clean energy goal by 2045 and further reduce the chance that the closure of the AES coal-fired plant in September 2022 will result in service disruptions.

If you plan on installing a project capable of exporting more than 5 kilowatts at night, please email a completed Scheduled Dispatch Program (SDP) Agreement form to connect@HawaiianElectric.com to begin the application process. All Battery Bonus projects at validation require that the installer submit the Scheduled Dispatch Program (SDP) Agreement form and enable Volt-Watt inverter functionality for the life of the project.

Securing a building permit from the City & County Department of Planning and Permitting or proof of permit application is required as part of the application and will determine the final incentive amount.

Questions: connect@HawaiianElectric.com


Programs Nearing Capacity

Hawaiian Electric has informed the Public Utilities Commission that, based on conditionally approved applications as of November 2021, 90% of the capacity for the Customer Grid Supply Plus (CGS Plus) Program on Oahu is taken and the 75% threshold has been reached for Maui County and Hawaii Island. As of November 19, 2021 about 2.5 megawatts (MW) of capacity remains available for Oahu, 0.9 MW for Maui County and 2.1 MW for Hawaii Island.

For Smart Export, the 75% notification threshold has been reached on Maui County. Hawaii Island is at 70%, Maui County is at 83%, and Oahu is at 60% of capacity for each island based on conditionally approved applications.

Even after mandated island-by-island caps for CGS Plus, Smart Export and other programs are met, applications are still accepted and customers in queue will be admitted to the programs as space becomes available due to cancellations.

Read our November 22, 2021 notification letter to the PUC.


Approved Advanced Inverter List

We are currently working with inverter manufacturers to develop advanced inverter interconnection requirements. Click the button below to view our weekly updated list of qualified advanced inverter equipment for our Distributed Energy Resource programs.

February 14, 2020 update

Hawaiian Electric and Enphase Energy, Inc are working on an upgrade agreement regarding the replacement of legacy inverters through Enphase's Legacy Product Upgrade Program.

Subject to the terms and conditions of this agreement, Enphase's IQ7PD inverter model will be allowed for use in one-for-one warranty replacements of legacy M-series and S-series inverters. These replacements will need to be reviewed by Hawaiian Electric by way of submission of a DER Amendment form (PDF). The technical requirements will need to be agreed to when the upgrade agreement is finalized.

In the interim, customers with executed interconnection agreements who have already purchased and/or installed Enphase IQ7PD inverters from Enphase will be given conditional approval to interconnect upon the submission of a properly completed DER Amendment form reflecting the use of Enphase's IQ7PD inverters, which will (1) need to activate advanced inverter functions under Hawaiian Electric's Source Requirement Document V1.1 standard, except for the Volt/Var function, and (2) be validated through the normal interconnection review processes. Please work with these customers to submit DER Amendment forms documenting the applicable equipment changes. If you have questions, please email us at connect@hawaiianelectric.com.


Update Your Contact Information

If your contracting company's contact information has changed, please email us with the following so that we have your current contact information on file: Company Name, Point of Contact Name, Phone Number, Email Address, Mailing Address.

Oahu: connect@hawaiianelectric.com
Maui: connectmauicounty@hawaiianelectric.com
Big Island: connecthawaiiisland@hawaiianelectric.com


Recommended Certification / Training for Solar Installers

The Solar Energy industry has numerous avenues to achieve professional certification.

The most recognized for of industry certification is the North American Board of Certified Energy Practitioners (NABCEP). Please go to their website to find out how to apply at www.nabcep.org.

Some inverter manufacturers have their own training program for installation, and oftentimes these programs are offered for free. The HSEA works directly with these manufacturers so most of these programs will be posted on the HSEA website. To find out more about any solar relevant training programs, visit www.hsea.org. The training time for participation in these classes counts towards the credit hours required for the NABCEP exam.

Other training programs can be found through: