In response to COVID-19, payment centers are temporarily closed and disconnections suspended. Customer Renewable Programs
- Save Energy & Money
- Electric Vehicles
- Demand Response
- Business Account Services
- Customer Renewable Programs
- Maui Solar Water Heating Financing
- Advanced Meters
Customer Integration Tool (CIT) Training Guide
We have a new web-based tool for submitting interconnection applications! Our training guide will help you to become familiar with the new features of the CIT tool. Learn more >
Especially for Contractors
Aloha! Welcome Renewable Energy Contractors to the Distributed Energy Resources Programs at Hawaiian Electric. This page contains the latest tools and information regarding our renewable energy programs so that you can provide your customers with the most accurate information and services.
Newsletters & Other Program Resources
Here you’ll find regular and timely updates, reminders and notifications about our renewable energy programs.
Distributed Energy Resource (DER) Programs
| Program | Status |
|---|---|
| Time-Of-Use (TOU) | Open for enrollment |
| Customer Grid-Supply Plus (CGS Plus) |
Open for enrollment. Apply online with our Customer Interconnection Tool. |
| Smart Export |
Open for enrollment. Apply online with our Customer Interconnection Tool. |
| Customer Self Supply (CSS) |
Open for enrollment. View our How To Guide, Training Video, and Frequently Asked Questions for our Customer Interconnection Tool. |
| Customer Grid Supply (CGS) | Program reached 25MW cap on 5/2016. Currently accepting new applications on space-available basis. |
| Net Energy Metering (NEM) | Program closed to new applications 10/2015 |
| Net Energy Metering Plus (NEM Plus) |
Open for enrollment. Apply online with our Customer Interconnection Tool. |
Expedited Validation Option (EVO)
Contractors, would you like to offer a fast-tracked validation process to your customers? Our Expedited Validation Option (EVO) certification allows you to submit a simplified attestation form signed by the customer which moves them straight to the meter change request step.
Approved Advanced Inverter List
We are currently working with inverter manufacturers to develop advanced inverter interconnection requirements. Click the button below to view our weekly updated list of qualified advanced inverter equipment for our Distributed Energy Resource programs.
February 14, 2020 update: Hawaiian Electric and Enphase Energy, Inc are working on an upgrade agreement regarding the replacement of legacy inverters through Enphase’s Legacy Product Upgrade Program.
Subject to the terms and conditions of this agreement, Enphase’s IQ7PD inverter model will be allowed for use in one-for-one warranty replacements of legacy M-series and S-series inverters. These replacements will need to be reviewed by Hawaiian Electric by way of submission of a DER Amendment form. The technical requirements will need to be agreed to when the upgrade agreement is finalized.
In the interim, customers with executed interconnection agreements who have already purchased and/or installed Enphase IQ7PD inverters from Enphase will be given conditional approval to interconnect upon the submission of a properly completed DER Amendment form reflecting the use of Enphase’s IQ7PD inverters, which will (1) need to activate advanced inverter functions under Hawaiian Electric’s Source Requirement Document V1.1 standard, except for the Volt/Var function, and (2) be validated through the normal interconnection review processes. Please work with these customers to submit DER Amendment forms documenting the applicable equipment changes. If you have questions, please email us at connect@hawaiianelectric.com.
Update Your Contact Information
If your contracting company's contact information has changed, please email us with the following so that we have your current contact information on file: Company Name, Point of Contact Name, Phone Number, Email Address, Mailing Address.
Oahu: connect@hawaiianelectric.com
Maui: connectmauicounty@hawaiianelectric.com
Big Island: connecthawaiiisland@hawaiianelectric.com
Recommended Certification / Training for Solar Installers
The Solar Energy industry has numerous avenues to achieve professional certification.
The most recognized for of industry certification is the North American Board of Certified Energy Practitioners (NABCEP). Please go to their website to find out how to apply at www.nabcep.org.
Some inverter manufacturers have their own training program for installation, and oftentimes these programs are offered for free. The HSEA works directly with these manufacturers so most of these programs will be posted on the HSEA website. To find out more about any solar relevant training programs, visit www.hsea.org. The training time for participation in these classes counts towards the credit hours required for the NABCEP exam.
Other training programs can be found through:
- Solar Training Institute Hawaii (STI). Visit their website at www.stisolarenergy.com
- Boots on the roof. Visit their website at www.bootsontheroof.com
