Rates & Regulations

Hawaii Electric Light Rules


Hawaii Electric Light Rules - Table of Contents

Rule No. 1 - Definitions

Rule No. 2 - Character of Service

Rule No. 3 - Application for Service and Changes in Equipment or Operations

Rule No. 4 - Service Contracts

Rule No. 5 - Establishment and Re-establishment of Credit

Rule No. 6 - Deposits

Rule No. 7 - Discontinuance and Restoration of Service

Rule No. 8 - Rendering and Payment of Bills

Rule No. 9 - Notices

Rule No. 10 - Rates and Optional Rates

Rule No. 11 - Billing Error, Meter Tests and Adjustment For Meter Errors

Rule No. 12 - Temporary Service

Rule No. 13 - Line Extensions

Rule No. 13-S - Line Extension Special Subdivision Project Provisions Existing Subdivision Lots

Rule No. 14 - Service Connections and Facilities on Customer's Premises

Rule No. 15 - Supply to Separate Premises and Resale of Electric Energy

Rule No. 16 - Interruption of Service

Rule No. 18 - Net Energy Metering - (This program is fully subscribed and shall be closed as of October 12, 2015.)

Rule No. 19 - Transmission and Interconnection Upgrades

Rule No. 20 - On Bill Financing Option - (This program was suspended by the Public Utilities Commission on May 20, 2016.)

Rule No. 21 - On Bill Repayment Option - (This program was suspended by the Public Utilities Commission on May 20, 2016.)

Rule No. 22 - Customer Self-Supply

Rule No. 23 - Customer Grid-Supply