My Account

At Hawaiian Electric we are here to help you with your energy needs. We help our customers use electricity safely and efficiently to get the most value for their money. We provide energy solutions to our residential customers and partner with our customers and the community to support our Hawaii ohana (family). From demonstrating how to read your bill to offering energy-saving tips, Hawaiian Electric strives to meet your needs with exceptional customer service while helping you reduce electricity costs.

As we work together towards a clean energy future, Hawaiian Electric dedicates itself to providing the residents of Hawaii with clean, safe, affordable and reliable power.

Online Customer Service Center

  • View and pay your bill
  • Stop or move your service
  • Update your account

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Call 1-855-304-1212 if you are currently experiencing a power outage. Report online >

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