Hawaiian Electric offers interest-free payment options to customers affected by federal government shutdown
Release Date: 10/7/2025
HONOLULU, Oct. 7, 2025 – Hawaiian Electric customers experiencing financial hardship due to the ongoing federal government shutdown may be eligible for interest-free monthly installment plans. These options include payment arrangement plans or extensions on their monthly bills.
To inquire about these options, customers can submit an online request form or call Hawaiian Electric’s Customer Service at:
- Oahu: (808) 548-7311
- Maui: (808) 871-9777
- Molokai and Lanai: (808) 871-8461
- Hilo: (808) 969-6999
- Kona: (808) 329-3584
- Waimea: (808) 885-4605
Hawaiian Electric can also refer customers to financial assistance programs administered by nonprofit organizations and government agencies. Participation in these programs and availability of funding may be limited.
For more information, go to www.hawaiianelectric.com/billing-and-payment/payment-assistance.
