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Hawaiian Electric crews gaining momentum in restoration work on Hawaii Island as additional crews arrive

Power restored to more than 1,700 customers yesterday

Release Date: 8/25/2026

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HONOLULU, Aug. 25, 2026 – Hawaiian Electric crews are gaining momentum on restoring power to customers on Hawaii Island as additional personnel from Oahu and Maui joined crews already on island and mutual assistance workers from California.

Hawaiian Electric restored power to more than 1,700 customers in Naalehu, Oceanview, Kaloko Mauka, Upper Ahualoa, Kalapana, portions of Leilani Estates, Paauilo Mauka, Hawaiian Beaches, and Hawaiian Paradise Park yesterday. About 4,330 Hawaii Island customers remain without power.

Today, Hawaiian Electric representatives will be available to answer questions and provide status updates on repair and restoration work at Vibrant Hawaii’s Point of Distribution sites at the Pahala Community Center and the Naalehu Hongwanji.

Orchid Isle Substation was reenergized, and crews are working to inspect and repair distribution lines to restore power to the community. Crews are continuing restoration work in some of the hardest-hit areas, including parts of Hawaiian Beaches, Orchidland, Leilani Estates, Nanawale Estates, North Kona, Cane Haul Road, and Maliu Ridge. Crews are also working on repairing a transmission line needed to restore power to Kau.

About 50 utility workers from Southern California Edison are continuing to work in the Puna and Waimea areas today aided by SCE trucks and equipment that arrived in Hilo yesterday by air shipment via military transport from March Air Reserve Base in California.

SCE has been providing supplemental support to our employees and contractors on Hawaii Island through Hawaiian Electric’s partnership in the Western Region Mutual Assistance Group. SCE personnel have been working under the direction of Hawaiian Electric’s Hawaii Island crews to support the restoration efforts in some of hardest hit areas that saw severe flash flooding and extreme winds during Hurricane Lala.

Estimated restoration times are based on the best information available at the time. Times may be adjusted due to access issues, additional damage, unsafe conditions, or need for specialized equipment. The list provided focuses on larger or more complex outage areas that are estimated to take longer to fully restore. The purpose of this list is to enable customers to make plans based on estimated restoration times. Keep in mind:

  • This list does not represent every community or pocket of customers currently without power on Hawaii Island – even if your area isn’t listed here, Hawaiian Electric is aware and is working on restoration.
  • Some locations that experienced little storm damage may still be without power because of damage to lines and facilities that provide electricity to their area. These may be hidden from view or located in distant areas.
Estimated Restoration Timeframe Areas
Within 24 hours for most, extended outages for some
  • Lower Puna subdivisions
  • Kona (Keauhou, South Kona, Upper Road Kona)
  • Hawaiian Paradise Park, Hawaiian Beaches, Orchidland Estates
  • Kohala Mountain: About a third of customers are restored, Restoration efforts will continue today, with small pockets possibly taking longer.
  • Royal Hawaiian Estates, Hawaiian Acres, Fern Forest, Volcano: Half of Volcano has been restored as work continues. Fern Forest and Royal Hawaiian remain out into tomorrow.
Beyond 48 hours, significant extended outage possible
  • Halaula and Hawi, about a third of customers are restored. Some pocket outages may take longer to restore.
  • Maliu Ridge and Cane Haul Road
  • Kau: Pahala Town
  • Puna: Hawaiian Acres, Fern Acres, Leilani Estates, & Naniwale Estates
  • Upper Ahualoa: Crews are making progress in restoration, but some customers are asked to prepare for extended outages.
5 – 7 days
  • Kaloko Mauka to Holualoa: Some customers have been restored, but remaining customers should prepare for a possible extended outage due to extensive pole repairs needed.
  • Orchid Isle Substation to Mountain View Post Office / Mountain View and Glenwood: The Orchid Isle Substation has been energized and crews are working to restore the distribution lines. Due to extreme damage, customers should prepare for extended outages.
  • Ahualoa: Crews are working but customers are asked to prepare for extended outages.
By Sept. 8 for full restoration; many sooner
  • Kau including Waiohinu, Naalehu, Punaluu, Pahala, Kapapala and Wood Valley: Repair work on transmission lines to Pahala are near completion but further assessments underway on distribution lines. Debris must be cleared from Naalehu, Waiohinu, Punaluu and Wood Valley before distribution lines can be rebuilt.

Customers who are without power but see their neighbors have electricity restored should check their main circuit breaker before reporting the outage. Outages should be reported to Hawaiian Electric’s Hawaii Island Trouble Line at 1-855-304-9191 or report online.

Customers who experienced major flooding and have not had their power restored must ensure their main circuit breaker is off and contact an electrician to confirm their system is safe to re-energize once power is restored. If you have photovoltaic panels and battery energy storage systems installed on your home or business, consult your licensed solar contractor regarding normal and emergency operation procedures for your system.

Keeping you informed

Hawaiian Electric will continue to provide updates as work progresses on Hawaii Island. Please check hawaiianelectric.com or the Hawaiian Electric mobile app for the latest outage information and estimated time of restoration.

Updates and more information are available on the following resources: