Customer Service on Hilo: (808) 969-6999
on Kona: (808) 329-3584, on Waimea: (808) 885-4605

Please visit our office hours and locations for more information.

Credit Card Payments
Residential/Commercial
1-888-813-2207*
Electrical Service Upgrades Hilo: (808) 969-0311
Kona: (808) 327-0500
Energy Saving Tips Energy Saving Toolkit
New Home Construction Hilo: (808) 969-0311
Kona: (808) 327-0510
Property Damage/Claims (808) 969-0279

*3rd party processing fee applies

Power Outages (808) 969-6666

Employment

Human Resources Service Center (808) 969-0287 Visit Our Careers Page
Jobs Hotline (808) 969-0275

Other Inquiries

Energy Efficiency Rebates
(Hawaii Energy)
1-877-231-8222 www.hawaiienergy.com
Distributed Energy Resources (808) 969-0358 connect@hawaiielectriclight.com
Solar Water Heating
(Hawaii Energy)
1-877-231-8222 www.hawaiienergy.com
Tree Trimming (808) 969-6666
Pipeline and digging call center 1-866-423-7287 or 811