top banner alert icon

In response to COVID-19, disconnections are suspended through May 31, 2021 and payment arrangement options are available. Read our latest COVID-19 updates.

Customer Service

Frequently Asked Questions

Updates are posted on our Twitter account @HwnElectric and are tagged #OahuOutage, @MauiElectric and are tagged #MauiOutage, #LanaiOutage or #MolokaiOutage, and @HIElectricLight and are tagged #BigIslandOutage.

The outage map should be viewed in the most up-to-date browser available for your computer or device to ensure the best compatibility and performance. Please visit for information and download links for the latest browsers.

« 1 2