Call Centers

Hawaiian Electric Oahu (808) 548-7311 7:30 a.m. - 6:00 p.m.
Monday - Friday
Maui Electric Maui (808) 871-9777 8:00 a.m. - 5:00 p.m.
Monday - Friday
Molokai and Lanai Toll-Free
1-877-871-8461
8:00 a.m. - 5:00 p.m.
Monday - Friday
Hawaii Electric Light Hilo (808) 969-6999 7:30 a.m. - 4:30 p.m.
Monday - Friday
Kona (808) 329-3584 7:30 a.m. - 4:30 p.m.
Monday - Friday
Waimea (808) 885-4605 7:30 a.m. - 4:30 p.m.
Monday - Friday

Click here for holiday hours >

Payment Centers

Hawaiian Electric Honolulu
(American Savings Bank Tower)
1001 Bishop Street*
1st Floor Lobby
(Enter on Alakea Street**)
Honolulu, HI 96813

Payment Drop Box
On Alakea St. outside of
1001 Bishop St. office

Walk-in customer service is available from 8:00 a.m. to 4:00 p.m. from Monday - Friday.
7:30 a.m. - 5:00 p.m.†
Monday - Friday
Western Union Payment Center Multiple Locations Varies by location
Maui Electric Kahului 210 W Kamehameha Avenue
Kahului, Maui 96732
8:00 a.m. - 5:00 p.m.†
Monday - Friday
Western Union Payment Center Multiple Locations Varies by location
Hawaii Electric Light Hilo 1200 Kilauea Avenue
Hilo, HI 96720
7:30 a.m. - 4:30 p.m.†
Monday - Friday
Kona 74-5519 Kaiwi Street
Kailua-Kona, HI 96740
7:30 a.m. - 3:30 p.m.†
Monday - Friday
Western Union Payment Center Multiple Locations Varies by location

*Public parking across the street at Alii Place - 1099 Alakea St.
**ADA entrance from Tamarind Park/Bishop Street
Click here for holiday hours >

Bill Payment Mailing Addresses

Oahu Hawaiian Electric
P.O. Box 3978
Honolulu, HI 96812-3978
Maui Maui Electric
P.O. Box 1670
Honolulu, HI 96806-1670
Hawaii Hawaii Electric Light
P.O. Box 909
Honolulu, HI 96808-0909