CALL CENTERS

LOCATION PHONE NUMBER AVAILABILITY
Oahu 808-548-7311 7:30 a.m. - 6:00 p.m.
Monday - Friday
Maui 808-871-9777 7:30 a.m. - 6:00 p.m.
Monday - Friday
Molokai and Lanai Toll-Free
1-877-871-8461
7:30 a.m. - 6:00 p.m.
Monday - Friday
Hilo 808-969-6999 7:30 a.m. - 6:00 p.m.
Monday - Friday
Kona 808-329-3584 7:30 a.m. - 6:00 p.m.
Monday - Friday
Waimea 808-885-4605 7:30 a.m. - 6:00 p.m.
Monday - Friday

Click here for holiday hours

PAYMENT CENTERS

LOCATION ADDRESS AVAILABILITY
Honolulu
(American Savings Bank Tower)
1001 Bishop Street*
1st Floor Lobby
(Enter on Alakea Street**)
Honolulu, HI 96813

Payment Drop Box
On Alakea St. outside of
1001 Bishop St. office

Temporarily closed - no walk-in service available
Oahu Western Union Payment Centers Multiple Locations Varies by location
Kahului 210 W Kamehameha Avenue
Kahului, Maui 96732
Temporarily closed
Maui County Western Union Payment Centers Multiple Locations Varies by location
Hilo 1200 Kilauea Avenue
Hilo, HI 96720
Temporarily closed
Kona 74-5519 Kaiwi Street
Kailua-Kona, HI 96740
Temporarily closed
Hawaii Island Western Union Payment Centers Multiple Locations Varies by location

*Public parking across the street at Alii Place - 1099 Alakea St.
**ADA entrance from Tamarind Park/Bishop Street
Click here for holiday hours

BILL PAYMENT MAILING ADDRESSES

ISLAND REGION ADDRESS
Oahu Hawaiian Electric
P.O. Box 30260
Honolulu, HI 96820-0260
Maui County Hawaiian Electric
P.O. Box 310040
Honolulu, HI 96820-1040
Hawaii Island Hawaiian Electric 
P.O. Box 29570
Honolulu, HI 96820-1970