Smart Grid and Smart Meters

My Energy Use Portal for Key Accounts

Introducing "My Energy Use for Business" Web portal

Business customers who reside in the smart grid implementation areas can now access "My Energy Use for Business" Web portal. "My Energy Use for Business" is a new online tool that allows you to view your energy use on a daily basis. It comes with your recently installed smart meter to help you better manage your energy use and electric bill.

Home Energy Use

The "My Energy Use" portal receives data from your smart meter through a secure wireless network and displays your energy use information in four tab views: My Report, Bill Analysis, Energy Use & Cost, and Rate Schedule.


Getting started

  1. If you have a MyBiz account: Log in to http://mybiz.heco.com and click on the "Smart Grid Link."
    OR
    If you don't have a MyBiz account: Go directly to http://myenergyusehawaii.com to access the login screen for "My Energy Use."

    MyBiz Account Screen
  2. Enter the My Energy Use username and password that was provided to you.

    MyBiz Account Login

My Report

My Report displays details about your electricity use to date as well as your estimated bill.

  1. How much electricity you have used and estimated cost today.
  2. The date and time your energy use data was last updated.
  3. How much your next bill is estimated to be based upon your current electricity use.

    My Energy Use for Business
  4. How many kilowatt-hours (kWh) you have used during the current billing period, your daily kilowatt-hour use over the past week, and your Maximum demand, measured in kilowatts (kW), during the current billing period.

    Electricity Use
  5. Your average cost per kWh based on your estimated bill (including the minimum or customer charge) divided by your current electricity use.
  6. If applicable to your rate schedule, the projected demand charge is based on the estimated maximum demand (peak demand) that a meter will accumulate by the end of the current time interval. Demand is the maximum rate at which electricity is used. It is important to note that this estimate will not be accurate until 12 months of data have been collected in your portal.

    Electricity Cost

Bill Analysis

Bill Analysis compares your previous and current estimated bills. It is based upon various factors so you can determine possible reasons why your bill might increase or decrease since the previous billing period.

  1. Comparison of your current estimated bill to your previous estimated bill. It is important to note that these estimates may differ from your actual electric bill due to differences such as the number of days in your real billing period and/or any demand charges, fees, or riders that may apply.

    Previous Bill Comparison
  2. The portion of your bill that may have increased or decreased based upon changes in your electricity use.

    Decrease in Bill
  3. The portion of your bill that may have increased or decreased based upon changes in your demand for electricity. Depending on your rate schedule, demand charges may or may not apply.

    Demand
  4. The portion of your bill that may have increased or decreased based upon changes in the price per kilowatt-hour.

    Price
  5. The portion of your bill that may have increased or decreased based upon changes in the number of days in the billing period.
  6. The total difference between your previous and current bill.

    Billing Period

Energy Use & Cost

Energy Use & Cost displays details about your daily energy use, in up to 15-minute increments, so you can determine which appliances or activities contribute the most toward your bill.

  1. Displays your Maximum demand (in kW), electricity Use to date (in kWh) for the current billing period, and your current Load Factor.

    Our Electricity Use
  2. In Cost ($) view, your energy cost is represented by the green and yellow bars. Energy Cost directly relates to your energy use, Demand Cost relates to your peak demand, while Customer Cost is a fixed monthly fee that contributes toward maintaining electrical service to your business.
  3. In Day view, your energy use is displayed in hourly increments.

    Our Electricity Use Over Time
  4. In Power (kW) view, your power use is represented by the blue bars. You can toggle over a bar to view the kW for each specific 15-minute period. Reactive Demand, represented by the pink line, is the highest energy consumption rate used by your facility's motors. This applies to Schedule J customers who use 200 kW or higher.

    Our Electricity Use and Cost
  5. In Use (kWh) view, your energy use is displayed by the blue bars.

    Our Electricity Use and Cost Over Time
  6. In Price ($) view, your power use (kW) is displayed by the blue bars and the price per kilowatt-hour is displayed by the red line.

    Our Electricity Use and Cost Over Time
  7. In Bill view, your energy use and cost reports are displayed in days.

    Our Electricity Use and Cost Over Time
  8. In Year view, your energy use and cost reports are displayed in billing periods.

    Our Electricity Use and Cost Over Time
  9. Clicking on the Green Button will allow you to download your energy use data in a file format. You can share this information with third-party vendors such as PV companies, or when considering making energy efficiency improvements to your business.
    Download My Data

Rate Schedule

Rate Schedule displays details about the electricity rates that are applied to your bill.

  1. A graphical representation of how rates are applied over various tiers of energy use.
  2. Breakdown of your estimated bill based upon the electricity price per kWh, customer charge, and any applicable demand charges. For estimation purposes, fixed fees, such as the customer charge, will be amortized over the billing cycle days until it reaches the fixed amount at the end of the billing period.

    General Service Non-Demand (Schedule G) Example:

    Rate Schedule

    General Service Demand (Schedule J) Example):

    Rate Schedule

    Large Power Service (Schedule P) Example:

    Rate Schedule

    Depending on which rate schedule you are enrolled in, demand charges may or may not apply.