Rates & Regulations

Hawaii Island Rules

Hawaii Island Rules (PDF) - Table of Contents

Rule No. 1 (PDF)  - Definitions

Rule No. 2 (PDF) - Character of Service

Rule No. 3 (PDF)  - Application for Service and Changes in Equipment or Operations

Rule No. 4 (PDF)  - Service Contracts

Rule No. 5 (PDF) - Establishment and Re-establishment of Credit

Rule No. 6 (PDF) - Deposits

Rule No. 7 (PDF) - Discontinuance and Restoration of Service

Rule No. 8 (PDF) - Rendering and Payment of Bills

Rule No. 9 (PDF)  - Notices

Rule No. 10 (PDF) - Rates and Optional Rates

Rule No. 11 (PDF) - Billing Error, Meter Tests and Adjustment For Meter Errors

Rule No. 12 (PDF) - Temporary Service

Rule No. 13 (PDF) - Line Extensions

Rule No. 13-S (PDF)  - Line Extension Special Subdivision Project Provisions Existing Subdivision Lots

Rule No. 14 (PDF) - Service Connections and Facilities on Customer's Premises

Rule No. 15 (PDF) - Supply to Separate Premises and Resale of Electric Energy

Rule No. 16 (PDF)  - Interruption of Service

Rule No. 18 (PDF) - Net Energy Metering - (This program is fully subscribed and closed as of October 12, 2015)

Rule No. 19 (PDF) - Transmission and Interconnection Upgrades

Rule No. 20 (PDF) - On Bill Financing Option - (This program was suspended by the Public Utilities Commission on May 20, 2016)

Rule No. 21 (PDF) - On Bill Repayment Option - (This program was suspended by the Public Utilities Commission on May 20, 2016)

Rule No. 22 (PDF) - Customer Self-Supply

Rule No. 23 (PDF) - Customer Grid-Supply

Rule No. 24 (PDF) - Customer Grid-Supply Plus

Rule No. 25 (PDF) - Smart Export

Rule No. 26 (PDF) - Community-Based Renewable Energy Program

Rule No. 27 (PDF) - Net Energy Metering Plus

Rule No. 28 (PDF) - Hawaii Green Infrastructure Authority Green Energy Money Saver On-Bill Program