Rates & Regulations
Hawaii Island Rules
Hawaii Island Rules (PDF) - Table of Contents
Rule No. 1 (PDF) - Definitions
Rule No. 2 (PDF) - Character of Service
Rule No. 3 (PDF) - Application for Service and Changes in Equipment or Operations
Rule No. 4 (PDF) - Service Contracts
Rule No. 5 (PDF) - Establishment and Re-establishment of Credit
Rule No. 6 (PDF) - Deposits
Rule No. 7 (PDF) - Discontinuance and Restoration of Service
Rule No. 8 (PDF) - Rendering and Payment of Bills
Rule No. 9 (PDF) - Notices
Rule No. 10 (PDF) - Rates and Optional Rates
Rule No. 11 (PDF) - Billing Error, Meter Tests and Adjustment For Meter Errors
Rule No. 12 (PDF) - Temporary Service
Rule No. 13 (PDF) - Line Extensions
Rule No. 13-S (PDF) - Line Extension Special Subdivision Project Provisions Existing Subdivision Lots
Rule No. 14 (PDF) - Service Connections and Facilities on Customer's Premises
Rule No. 15 (PDF) - Supply to Separate Premises and Resale of Electric Energy
Rule No. 16 (PDF) - Interruption of Service
Rule No. 18 (PDF) - Net Energy Metering - (This program is fully subscribed and closed as of October 12, 2015)
Rule No. 19 (PDF) - Transmission and Interconnection Upgrades
Rule No. 20 (PDF) - On Bill Financing Option - (This program was suspended by the Public Utilities Commission on May 20, 2016)
Rule No. 21 (PDF) - On Bill Repayment Option - (This program was suspended by the Public Utilities Commission on May 20, 2016)
Rule No. 22 (PDF) - Customer Self-Supply
Rule No. 23 (PDF) - Customer Grid-Supply
Rule No. 24 (PDF) - Customer Grid-Supply Plus
Rule No. 25 (PDF) - Smart Export
Rule No. 26 (PDF) - Community-Based Renewable Energy Program
Rule No. 27 (PDF) - Net Energy Metering Plus
Rule No. 28 (PDF) - Hawaii Green Infrastructure Authority Green Energy Money Saver On-Bill Program