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In response to COVID-19, disconnections are suspended through March 31, 2021 and payment arrangement options are now available. Read our latest COVID-19 updates.

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Home Billing & Payment Payment Assistance Payment Arrangement Options Payment Arrangement Request Form

Payment Assistance

Payment Arrangement Request Form

To submit a payment arrangement request, please provide the following information:
(For security purposes, please do not provide your electric account number.)

(*) Required Fields
*Type of Account:
*Island Region:
*Have you ever been unemployed since March 2020?
*Has your ability to pay been negatively impacted by the COVID-19 pandemic (e.g., job loss, hour/wage reduction, business closure)?
Security Check