skip to main content

Log On

Manage My Account
Customer Interconnection Tool
My Career Site

Need
Help?

Recipes Careers Contact Us

Log On

Manage My Account
Customer Interconnection Tool
My Career Site

Hawaii Island customers urged to continue conservation efforts

Billing & Payment
How to Pay Your Bill

One-Time Payment Service

Paperless Billing

Understanding Your Bill

Understanding Elements of Your Bill

Common Causes of High Bills

How to Read Your Meter

Fraud Prevention

Fraudulent Activity Report Form

Customer Newsletters
Rates & Regulations

Effective Rate Summary

Average Price of Electricity

Avoided Energy Costs

Energy Cost Filings

Decoupling

Payment Assistance

Payment Arrangement Options

Low Income Programs

Ohana Energy Gift Program

Special Medical Needs

Life Support
Electrical Services
Start, Stop or Move Service

Continuous Service for Property Owners & Managers

Builders, Developers & Contractors

Electrical Service Request Form

Manuals & Engineering Specifications

High Voltage Work

Power Quality
Safety & Outages
Power Outages

Oahu Outage Map

Report Oahu Outage

Maui County Outage Map

Hawaii Island Outage Map

Maui County Streetlight Form

File a Damage Claim

Storm Center

Emergency Preparedness Handbook

Emergency Quick Tips & Checklist

Storm Restoration Process
Wildfire Safety

Electrical Safety

Downed Power Line Safety

Generator Safety

Indoor Safety

Outdoor Safety

Fruit-Picking Safety

Metallic Balloon Safety

Pipeline and Digging Safety

Rooftop Solar Safety

Tree Trimming Safety

Fireworks Safety
Products & Services
Electric Vehicles

The Electric Garage

We Need Your Input

Electric Vehicle Rates and Enrollment

Fast Charging

Charge Up eBus Pilot

Charge Up Commercial

Save Energy & Money

Shift and Save

Household Tips and Resources

Calculate Energy Consumption

Energy Savings Toolkit

Maui Solar Water Heating Financing
Business Account Services

Better Buildings Benchmarking

Protected Agriculture

Smart Renewable Energy Programs

Smart Renewable Energy Export

Smart Renewable Energy Non-Export

Shared Solar

Especially for Contractors

Customer Incentive Programs

Bring Your Own Device

Power Partnership Programs
Community & Education
Employees In Our Community

Community Events

Retired Vehicle Sale

Maui County Vehicle Sale

Hawaii Island Vehicle Sale
Teachers Resource Center

Distance Learning

Technical Education

Presidential Awards
Clean Energy Hawaii
Sustainability Report & Maps

Our Clean Energy Portfolio

Renewable Project Status Board

Community Meetings

Selling Power to the Utility

Competitive Bidding for System Resources

Land RFI
Grid Modernization Technologies

Advanced Meters

Grid Modernization Strategy

Advanced Rate Design Strategy

Integrated Grid Planning

Stakeholder and Community Engagement

Power Supply Improvement Plan

Integration Tools and Resources
About Us
Our Vision & Commitment

Climate Change Action

Our Declaration & Promise

Resilience

Investing in the Future

Environmental Responsibility

Community Benefits

Our History

Performance Scorecards and Metrics
Our Leadership Team

Newsroom

Awards & Recognition

Power Facts

Power Supply

Power Delivery

Undergrounding Utility Lines

Innovation

Affiliate Transactions

Home
Privacy Notice
Customer Information Privacy Policy
Previous Versions of Our Privacy Policy

Previous Versions of Our Customer Information Privacy Policy

Privacy Policy Superseded December 2022
Privacy Policy Superseded October 2022
Privacy Policy Superseded March 2021
Privacy Policy Superseded November 2020
Privacy Policy Superseded November 2018
Privacy Policy Superseded March 2014

Billing & Payment

How to Pay Your Bill
Understanding Your Bill
Fraud Prevention
Customer Newsletters
Rates & Regulations
Payment Assistance

Electrical Services

Start, Stop or Move Service
Builders, Developers & Contractors
High Voltage Work
Power Quality

Safety & Outages

Power Outages
Storm Center
Wildfire Safety
Electrical Safety
Indoor Safety
Outdoor Safety

Products & Services

Electric Vehicles
Save Energy & Money
Business Account Services
Smart Renewable Energy Programs
Customer Incentive Programs

Community & Education

Employees In Our Community
Community Events
Retired Vehicle Sale
Teachers Resource Center
Technical Education
Presidential Awards

Clean Energy Hawaii

Sustainability Report & Maps
Our Clean Energy Portfolio
Community Meetings
Selling Power to the Utility
Grid Modernization Technologies
Integrated Grid Planning
Integration Tools and Resources

About Us

Our Vision & Commitment
Our History
Performance Scorecards and Metrics
Our Leadership Team
Newsroom
Awards & Recognition
Power Facts
Innovation
Affiliate Transactions

Serving Hawaii
Recipes
Contact Us
Outage Map
Site Map
Easy web browsing for customers with disabilities

Follow Us

Privacy Policy | Terms of Use | Site Map | HEI

Easy web browsing for customers with disabilities

Copyright © 2024 Hawaiian Electric Company, Inc.

Billing & Payment
Electrical Services
Safety & Outages
Products & Services
Community & Education
Clean Energy Hawaii
About Us
Careers
Recipes
Contact Us
Outage Map
Site Map